Customer reviews from delonghi.com
De'Longhi - Dragon Digital Full Room Radiant Heater - White
Average customer rating
4.6
(166 Reviews)
Rating breakdown 166 reviews
5 Stars
132
4 Stars
21
3 Stars
5
2 Stars
3
1 Star
5
93%of customers recommend this product.
(
138 out of
149)
Customer Reviews for De'Longhi - Dragon Digital Full Room Radiant Heater - White
Customer Rating
3
Silent, but has some cons
on October 17, 2019
Posted by: Hallie
from Dayton, OH
The biggest pro for this heater is that it is 100% silent. When I first turned it on I kept checking it to make sure it was actually working because it makes no noise at all. Once it gets going and heats up the room, it keeps everything warm. The other things I like are the easy set up, the auto on/off timer, anti-freeze setting, simple controls, and wheels. Set up only involves unfolding the wheels. The wheels are nice so you can move the unit around and it gives it stability, making it unlikely to tip. The controls are simple and intuitive with the low/med/high and temperature buttons being the ones I used most. It can also be set up to turn on and/or off at certain times. That is nice to get the room warm about an hour before waking up. Something I have never seen before is the anti-freeze setting. If the room temperature goes below 41 degrees then the unit automatically turns on to heat the room to keep it from freezing. As for the cons, the cord comes out of the front of the unit so I have to loop it back behind, so part of the cord length gets wasted. As I said before this does heat a room really well once it gets going, but it is slow to start so some patience is needed or know to turn it on before you get too cold. The biggest con is the directions state there should be 3 feet of free space all the way around the unit and after using it I have to agree. Once heated up the unit is very hot and should not be touched except on the front control panel. I feel like I need a baby gate around it to be safe so no one accidentally bumps into it, especially kids or pets, and to make sure no objects get too close to it. I do have this on carpet and that is okay. I don’t feel comfortable using this around kids, pets, or too many people. I think this would be fine for childless adults in an uncluttered room. I love that it is silent, but the cons are a deal-breaker for me.
No, I would not recommend this to a friend.
Response from delonghi.comBy S.L., CSR, June 5, 2023
Hello Hallie,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units and we will be sure to notate your observations for future reference.
Thank you.
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units and we will be sure to notate your observations for future reference.
Thank you.
Written by a customer while visiting delonghi.com
Posted by: Satisfied Customer
Verified Purchase:Yes
Bought this to keep a wine room from getting too cold in the winter. Set it for 55 degrees. Keeps the room at correct temp and does not break the bank on monthly electric bill.
I would recommend this to a friend!
Written by a customer while visiting delonghi.com
Posted by: Not cold
from North Michigan
Verified Purchase:Yes
Silent and holds set temperature. I would have given 5 stars except for one feature. If the power is interrupted, you must turn the unit back on. Not good if unattended and there is a temporary loss of power.
I would recommend this to a friend!
Written by a customer while visiting delonghi.com
Customer Rating
1
Too Hot for Comfort
on October 17, 2019
Posted by: mellie1984
from Indiana
[This review was collected as part of a promotion.] The sides of this unit get VERY HOT. The cord on this unit gets VERY HOT. The outlet the unit is plugged into gets VERY HOT. I have 4 cats that do occassionally move around and I do not trust that they wouldn't get injured if they accidentally bumped into the unit. I also, being disabled, have limited feeling in my legs/feet and would be worried that I would accidentally bump into this unit and burn myself without realizing it due to it being a larger unit.
No, I would not recommend this to a friend.
Response from delonghi.comBy S.L., CSR, June 5, 2023
Hello Mellie,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units and we will be sure to notate your observations for future reference.
Thank you.
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units and we will be sure to notate your observations for future reference.
Thank you.
Written by a customer while visiting delonghi.com
Customer Rating
4
Creates a comfortable warmth!
on October 11, 2019
Posted by: Klove9191
from Jacksonville NC
[This review was collected as part of a promotion.] Recently used this heater on a chilly morning and it worked great at breaking the chill and warming my home, and it didn't take that long to do so either. What I love about this heater is how quiet the operation is, you don't hear it but yet you feel the toasty warmness it radiates, and that's something highly admirable. It's very easy to maneuver around due to the wheels on the bottom, that's something that is appreciated. I love that this heater has a thermostat control, 3 heat setting and even has a timer dial, all of which work great. What I found most unique about this heater is the fact that it has an antifreeze standby setting that automatically warms up the heater if the temperature dips below 40°F, that's a great feature in my opinion. Overall ive had a great experience in using this heater and I would definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting delonghi.com
Customer Rating
4
stylish heater
on October 25, 2019
Posted by: HDcoast
from Oregon coast
[This review was collected as part of a promotion.] I got this heater to keep my living room / dining room warm. The heater came very well packaged. Once I got the heater set up - I set the t-stat and put the heater on medium. The heater warmed the rooms up quickly - in fact I had to set the heater to minimum because the rooms were getting to warm. The 24 hour timer doesn't make much sense to me, so I don't use that feature. My thinking is you don't want the heater to completely shut off and let the room get cold and then turn the heater back on from cold to re-heat the room. Why not just maintain the temp?!
I would recommend this to a friend!
Written by a customer while visiting delonghi.com
Customer Rating
3
Cute, but not the warmest
on December 4, 2020
Posted by: Dlewis728
from Detroit, Michigan
[This review was collected as part of a promotion.] This is the cutest little retro heater I've ever seen. It has an old fashioned chic feel that I love. However, although the heater itself gets hot, it doesnt heat up a room as well as I would like. Its definitely in addition to, not adequate to heat on it's own. Be careful because it is hot to touch. Serves it's purpose.
I would recommend this to a friend!
Response from delonghi.comBy JM, cst, May 15, 2023
Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when (designing our units/creating our policies) and we will be sure to notate your observations for future reference.
Thank you.
Written by a customer while visiting delonghi.com
Customer Rating
1
Horrible do not buy doesn’t work horrible product
on February 16, 2023
Posted by: Armani
from San Antonio texas
Verified Purchase:Yes
doesn’t work just bad product ,. Delivery was set 5 to 7 days came in late by 3 weeks
No, I would not recommend this to a friend.
Response from delonghi.comBy JM, CST, February 20, 2023
Thank you for your feedback! We are sorry to hear about your experience thus far. Your satisfaction is our top priority, we would love to speak to you further on this matter. Please contact us at 1 (866) 528-8323, Monday through Friday from 9am to 8pm EST. Thank you.
Written by a customer while visiting delonghi.com