Customer reviews from delonghi.com
De'Longhi - Dragon Digital Full Room Radiant Heater - White
Average customer rating
4.6
(166 Reviews)
Rating breakdown 166 reviews
5 Stars
132
4 Stars
21
3 Stars
5
2 Stars
3
1 Star
5
93%of customers recommend this product.
(
138 out of
149)
Customer Reviews for De'Longhi - Dragon Digital Full Room Radiant Heater - White
Customer Rating
5
Heating by Mutual Induction
on January 21, 2022
Posted by: S. Butterfutts
from Suffolk, Va.
The Delongi TRD40615E Dragon 4 heater is the sure bet when it comes to heating. Typical heaters which have a hair dryer element, fan and thermostat are pretty useless compared to this passive heater. When heating or cooling it always takes more time to achieve the temperature when heating or cooling when using fluids. Once at temperature, this fluids are more efficient, due to their resistance in losing temperature. This heater will consume less energy that a forced air, coil/fan heater. Say the thermostat is at 70 degrees. Once the heater gets to 70 the oil will be at 70 degrees. With oil having a higher viscosity than air it will continue to heat the room, taking a longer time to lose its residual heat. However, an air, electric element and fan cool off extremely fast due to their construction of thin lightweight medals. Thus the hair dryer with a fan will have to cycle on again. The heater with element fan and thermostat will cycle more often than the oil filled chimney designed heater. So physics proves my point, hot air rises, same sized rooms, shapes materials within the room the oil filled heater is more efficient than the heater with open element and fan while trying to achieve the same outcome. Delongi has a great design. I have used this model in a 200 square foot room which is above a garage. The house thermostat at 68 this one room will be at 64. With the additional supplimental heating from this radiator style heater I no longer worry if the room is warm. The room will stay at 68 because of the oil filled heater.
I would recommend this to a friend!
Written by a customer while visiting delonghi.com
Customer Rating
5
Great Heat Almighty!
on October 10, 2019
Posted by: valgal
from KY
[This review was collected as part of a promotion.] This is a wonderful heater. I've been using a central heat/air furnace for so long, I forgot what REAL heat felt like. Seriously, there is a huge difference in warmth. This DeLonghi Dragon4 1,500 Watt Electric Heater came right on time. It's been a long hot summer but it's going to be even a longer winter but I will be warm and cozy due to my new DeLonghi heater. YAY! I love the wheels because this heater is strong, durable, and tad on the heavy side. The wheels glide so easily and you can turn them any which way you want. NO lifting! However, there is a hand hold slot on the back so if you do need to lift it, you can do so very conveniently. The cord wrap at the lower front bottom is also very convenient, especially for summer storage. The heat radiates from the top and the entire machine is virtually silent. NO clanging or whirring noises at all. Not only does this product looks sleek and modern with it's digital controls, it fits into any decor. It is an oil filled radiator that NEVER needs refilling. Another big YAY! Very easy to operate and really for the most part, self explanatory. It does come with a very nice instruction booklet that includes images. In addition they include a Safety TIPs sheet. There is also customer support card that displays phone numbers for USA and Canada. The phone numbers are toll free so if you have any questions at all, you may contact them easily. The digital display consist of everything you want and more. On/Off, brightness of display, heat adjustment, timer, and even an eco button. The Eco button is great because you can push it so it will automatically save energy. You'll need a properly polarized A/C 110/120 V household outlet for this heater. Another great feature, it has a KEYBOARD LOCK. The keyboard lock is a great way to prevent anyone from changing your settings. Press the + and - signs at the same time for 3 seconds and you'll see the lock icon on the digital display. So easy!
I would recommend this to a friend!
Written by a customer while visiting delonghi.com
Customer Rating
1
Need a tech degree to program
on January 31, 2023
Posted by: Heyjude
from Houston, TX
The heater model I’ve used for years was unavailable so I thought I’d upgrade to the Dragon. It’s a nightmare to program unless you are under 30. When I finally gave up and called to make the return, it was ONE DAY past the return window of 30 days and they just flat said no. After using their products exclusively for 25 years they chose to alienate a regular customer. VERY turned off on Delonghi now, so beware.
No, I would not recommend this to a friend.
Response from delonghi.comBy RJF, Customer Care, February 2, 2023
Hello Customer,
Thank you for leaving your comment. We truly understand how frustrating it can be when trying to program the Dragon 4 Oil filled Radiator, we do have customer support agents that are dedicated to helping our customer's program and use our machine.
We value our customers and we regret to hear you feel alienate, that was not the intent we wanted to give you. We try to meet customer's satisfaction while following the company's policy, we appreciate your feedback and we apologize for any inconvenience this has cause. We will take this into consideration to improve our customer experience. Thank you.
Thank you for leaving your comment. We truly understand how frustrating it can be when trying to program the Dragon 4 Oil filled Radiator, we do have customer support agents that are dedicated to helping our customer's program and use our machine.
We value our customers and we regret to hear you feel alienate, that was not the intent we wanted to give you. We try to meet customer's satisfaction while following the company's policy, we appreciate your feedback and we apologize for any inconvenience this has cause. We will take this into consideration to improve our customer experience. Thank you.
Written by a customer while visiting delonghi.com
Customer Rating
5
Small and High Quality!
on October 12, 2019
Posted by: Falsocc14
from Grand Rapids, MI
[This review was collected as part of a promotion.] I'm surprised at how small and powerful this heater is! It's only about 3 feet high and looks super compact but it really lets out the heat! I've had space heaters in the past that stand up, but this one doesn't tip over - the rollers on the bottom are a really nice addition. You can't even hear this thing! I'm very happy and I would definitely recommend this to anyone who lives in a cold climate. Winter is coming and I'm happy we've got this space heater to help keep us WARM. Definitely a thumbs up!
I would recommend this to a friend!
Written by a customer while visiting delonghi.com
Customer Rating
5
Just in tim
on October 20, 2019
Posted by: LTB1
from Chowchilla, CA
[This review was collected as part of a promotion.] Just in time for the chili weather! Really easy to use. No assembly required. Just lay down the electric heater and pull the wheels outward and your ready to go. It also has handles on each side that you can use to move the heater from location to location. Set desired temperature and just wait for the warm up. Style is very modern. Overall very nice and great for warming up your living area.
I would recommend this to a friend!
Written by a customer while visiting delonghi.com
Customer Rating
5
Heats great The best heater
on November 26, 2019
Posted by: Mellgbab38
from Minneapolis MN
[This review was collected as part of a promotion.] This is a great product because it works so well and it has the best features on it. The timer is so accurate and easy to set as long as you read the directions. The directions for use are easy to follow. It suppose to heat a big room but it heats a whole floor and I don’t have a really huge house but it’s a big house and the heater heats my whole upstairs on medium I haven’t had to use the high setting yet because it works that good. I would definitely recommend this heater especially if you’re wanting to heat a small apartment or just a room because you’ll have a comfortable warmth.
I would recommend this to a friend!
Written by a customer while visiting delonghi.com
Posted by: Anonymous
Verified Purchase:Yes
Quality heater, excellent heat output.quality heater
Written by a customer while visiting delonghi.com
Customer Rating
3
Only works with ***ideal conditions***
on February 19, 2024
Posted by: Custom337
from Lehigh valley, PA
If you have an open design forget it. Works for my uses (electric bill was vastly lower = only need 1 hour, 82F, every 3-5 hrs = raises temp 10+ degrees with outside temps under 45F) _____ timers must be manually set and don't automatically repeat. takes about 10 minutes to heat up. (Time until turning on/off) _____ Not the standard type of "radiator" function. It can't be used in a room as pictured with child (open design with high ceilings) (1) must be used in a "lower ceiling" 10 ft MAX. (2) with a semi-closed off area, preferred with a closed door (3) set on MAX. no more than 200sqft _____ the heat doesn't radiat "outward" but is directed upwards. SAFE for children. heat isn't felt past a 2ft radius.
I would recommend this to a friend!
Response from delonghi.comBy Delonghi Reviews, February 21, 2024
Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Written by a customer while visiting delonghi.com