Customer reviews from De'Longhi
De'Longhi - Dragon Digital Full Room Radiant Heater - White
Average customer rating
4.6
(135 Reviews)
Rating breakdown 135 reviews
5 Stars
108
4 Stars
14
3 Stars
5
2 Stars
3
1 Star
5
91%of customers recommend this product.
(
109 out of
120)
Customer Reviews for De'Longhi - Dragon Digital Full Room Radiant Heater - White
Customer Rating
5
Love it except the loud beep sound in settings
on February 22, 2023
Posted by: Amy C.
Verified Purchase:Yes
Fantastic space heater. Heats up quickly and sustains the warmth in our bedroom. We've been enjoying it thoroughly this winter! The only caveat is the beep sound is extremely loud when you change settings. It would be great if you could turn the sound off somehow. Other than that, no complaints!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
5
Saves money on my heating bill every month.
on February 17, 2023
Posted by: Jan K.
Verified Purchase:Yes
I stopped using my inefficient and expensive baseboard heating and just use this radiator. It is quiet and unobtrusive and heats my living room and kitchen for half the price of the baseboard method.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
1
Horrible do not buy doesn’t work horrible product
on February 16, 2023
Posted by: Armani
Verified Purchase:Yes
doesn’t work just bad product ,. Delivery was set 5 to 7 days came in late by 3 weeks
No, I would not recommend this to a friend.
Response from De'LonghiBy JM, CST, February 20, 2023
Thank you for your feedback! We are sorry to hear about your experience thus far. Your satisfaction is our top priority, we would love to speak to you further on this matter. Please contact us at 1 (866) 528-8323, Monday through Friday from 9am to 8pm EST. Thank you.
Written by a customer while visiting De'Longhi
Customer Rating
1
Need a tech degree to program
on January 31, 2023
Posted by: Heyjude
The heater model I’ve used for years was unavailable so I thought I’d upgrade to the Dragon. It’s a nightmare to program unless you are under 30. When I finally gave up and called to make the return, it was ONE DAY past the return window of 30 days and they just flat said no. After using their products exclusively for 25 years they chose to alienate a regular customer. VERY turned off on Delonghi now, so beware.
No, I would not recommend this to a friend.
Response from De'LonghiBy RJF, Customer Care, February 2, 2023
Hello Customer,
Thank you for leaving your comment. We truly understand how frustrating it can be when trying to program the Dragon 4 Oil filled Radiator, we do have customer support agents that are dedicated to helping our customer's program and use our machine.
We value our customers and we regret to hear you feel alienate, that was not the intent we wanted to give you. We try to meet customer's satisfaction while following the company's policy, we appreciate your feedback and we apologize for any inconvenience this has cause. We will take this into consideration to improve our customer experience. Thank you.
Thank you for leaving your comment. We truly understand how frustrating it can be when trying to program the Dragon 4 Oil filled Radiator, we do have customer support agents that are dedicated to helping our customer's program and use our machine.
We value our customers and we regret to hear you feel alienate, that was not the intent we wanted to give you. We try to meet customer's satisfaction while following the company's policy, we appreciate your feedback and we apologize for any inconvenience this has cause. We will take this into consideration to improve our customer experience. Thank you.
Written by a customer while visiting De'Longhi
Posted by: Jon Ram
Verified Purchase:Yes
Solidly made and gives out ample heat for a small to medium size room
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Consumer
Verified Purchase:Yes
Poor at heating space. Vornado fan heater much better
Response from De'LonghiBy RJF, Customer Care, January 18, 2023
Hello Customer,
Thank you for leaving your comment. We are sorry to hear that your Radiator Space Heater had poor heating space, we want you to know that we do have more options for heaters that may best fit your needs. We apologize that we couldn't meet your expectations and we will take your feedback into consideration to improve to products. Thank you.
Thank you for leaving your comment. We are sorry to hear that your Radiator Space Heater had poor heating space, we want you to know that we do have more options for heaters that may best fit your needs. We apologize that we couldn't meet your expectations and we will take your feedback into consideration to improve to products. Thank you.
Written by a customer while visiting De'Longhi
Posted by: SJNu
Verified Purchase:Yes
Very user friendly device. The unit keeps us nice and warm
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
5
Delonghi TRD40615E Dragon 4 Oil filled radiator
on January 17, 2023
Posted by: Mong Yao
Verified Purchase:Yes
It is light compares with other brand. I like the ECO button. It saves energy. The timer helps. I wish they come out with wifi model and multiple set time for on/off.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi