Customer Reviews for DeLonghi - Digital Flat-Panel Ceramic Tower Heater - Black/White
Customer Rating
5
Best Ever Hello Pay Attention
on November 7, 2023
Posted by: Matthew1172023
10/10. Post-graduate and almost 30 year old who's lived off of portable heaters in apartments in major U.S. cities. This is it. Living in a one bedroom apartment, this gets it to whatever temp you want in literally 15 minutes. I wish I had this years before. Also getting to turn off my apartment air system to save money cause this is efficient on electric. Buy this to heat any room (up to 1 bedroom I know) in minutes. Ten outta ten .
I have the small version of this heater that I bought 20 years ago and it still works great. So I decided to stick with DeLonghi even though I can buy heaters with the same features for half the price. The most important thing to me is the thermostat, unfortunately it does not function at all on this heater. Last night I woke up and it was 49 degrees in my bedroom. My face was so cold! If I fall asleep with the heater on I wake up sweating in a 75 degree room. My sinuses are dried out, and I am really afraid for when I see my electric bill. We have the second highest/highest electricity in the US depending on which article you read. This particular heater has been out of stock for awhile which leads me to believe that it's discontinued. So I can't exchange it for a new one.
No, I would not recommend this to a friend.
Response from De'LonghiBy JM, CST, January 9, 2023
Hello, sorry to hear your unit is functioning properly. Your unit is out of stock however please give us a call at 1 (866) 528-8323, Monday through Friday from 9am to 8pm EST. We would love to provide you with a resolution to this matter.
The design is beautiful! I was amazed at how attractive it was & how well packaged. I put the stand on & plugged it in. It heated quickly & is very quiet. I bought this as back up to my older Delongi heater which still works like a champ. Thank you for another quality product
I put it in the corner of my family room and in a couple hours comfort abounds. The remote is not really needed but it is nice to have, although its range is about 6 or 7 feet. Still, well done.
I used same model in Australia. It works very well and heat house in an hour and two. Fitting also very convinient with screws. Quality and finishing of product was very good. But same product in USA was looks very cheap not get heat as promptly. Overall not satisified USA product.
Response from De'LonghiBy DeLonghi Customer Care, December 14, 2023
Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.