Customer reviews from keurig.com
Keurig - Rivo Single-Serve Brewer - Black
Average customer rating
4.5
(604 Reviews)
Rating breakdown 604 reviews
5 Stars
418
4 Stars
121
3 Stars
16
2 Stars
19
1 Star
30
90%of customers recommend this product.
(
540 out of
597)
Customer Reviews for Keurig - Rivo Single-Serve Brewer - Black
Customer Rating
1
Do Not Purchase
on April 16, 2015
Posted by: Julie
from Indiana
Verified Purchase:No
Warning Do Not purchase the coffee is terrible!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
I use it every day.
on August 8, 2015
Posted by: Mollygirl
from Los Angeles
Verified Purchase:No
I'm saving a ton of money thanks to my Rivo. The only issue I have is the steamer doesn't heat the milk enough so I have to put my drink in the microwave toeat it up.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
computerize problems
on August 16, 2015
Posted by: al
from Buzzards Bay, MA
Verified Purchase:No
2.0 turns itself on even when the automatic function is not enabled. selection mode sticks often.
No, I would not recommend this to a friend.
Response from keurig.comBy May 19, 2016
Hello and thank you for your review. We’re very sorry to hear that you are experiencing an issue with your 2.0 brewer. We would like to make this right and assist you with your machine. Please contact our consumer care team at 866-901-2739. Our team is available seven days a week from 7:00 am to Midnight, Est. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
1
Disappointed in Rivo & Keurig
on March 3, 2016
Posted by: J and J Coffee Consumers
from Birmingham, AL
Verified Purchase:No
Unfortunately, the Rivo made really bad tasting drinks. I did all the troubleshooting steps on the web site and followed customer service advice and ran vinegar through it, twice. Still had a very plastic and tinted taste. No matter what kind or brand milk was used. Then had to PAY almost $22 to send their machine back. Even though I am a Platinum Keurig Member with multiple machines registered with them. Last time I'll order from the Keurig site. First time I've ever had a problem like this in years of dealing with Keurig. Don't understand it at all.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Best keurig I've owned so far!
on January 13, 2013
Posted by: Aimz
from tucson, az
I love this machine! Even my husband who doesn't drink any kind of coffee has a cup every morning! I'd love more flavors available but it's totally understandable that it just came out and i can wait for additional flavors. if you like a simple cup of Joe then this isn't the machine for you but it's perfect for us!
Pros: Balanced Acidity, Pleasing Aroma, Exceptional/Interesting Flavor, Attractive Mouthfeel/Body, Not Bitter, Smooth Taste, Pleasing Roast
Cons: Needs More Flavor Options
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love my rivo
on May 27, 2013
Posted by: Coffee addict
from wherever the coffee is.
Verified Purchase:No
great machine at a great price, couldn't be easier to use, and makes great espresso, cappuccinos and lattes with ease. use constantly. my only complaint so far is that for about a week i thought my frother was broke due to the milk i was using not wanting to make any froth at all, new jug of milk fixed that though.
Pros: Quick, Exceptional/Interesting Flavor, Simple
Cons: Packs Hard To Get Offline
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
SPECTACULAR
on June 1, 2013
Posted by: Nitalou
from kingsport, TN
My husband ordered me this Rivo from Rivo.com and received it in 1 day. How wonderful and surprising. I made my first cappaccino today and cannot express how delicious it was. Probably even better than what I paid for at coffee shops. Thank you Keurig for such quality.....
Pros: Pleasing Roast, Pleasing Aroma, Super Easy to Make, Not Bitter, Balanced Acidity, Exceptional/Interesting Flavor, Smooth Taste, Attractive Mouthfeel/Body
Cons: none
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
I am very pleased with my Rivo
on November 27, 2013
Posted by: Tee0723
from Owasso, OK
Verified Purchase:No
I love my Rivo, use it everyday. I have not been to a coffee shop since I got it, so saving a lot of money fixing what I like at home. Only problem I've had is that Soy Milk doesn't foam well, but I understand that is normal for Soy Milk. I would love it if Keurig made a Hot Chocolate for this machine.
Pros: Pleasing Aroma, Pleasing Roast, Smooth Taste
I would recommend this to a friend!
Written by a customer while visiting keurig.com