Customer reviews from belkin.com
Belkin - SurgePlus 6-Outlet USB Wall-Mount Surge Protector - White
Average customer rating
3.8
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
8
4 Stars
1
3 Stars
5
2 Stars
0
1 Star
2
80%of customers recommend this product.
(
4 out of
5)
Customer Reviews for Belkin - SurgePlus 6-Outlet USB Wall-Mount Surge Protector - White
Customer Rating
5
Great Product and Support
on June 2, 2018
Posted by: jkhan987
I own about 10 of these and had one where the USB ports were defective, easy process for the exchange. No issues
Written by a customer while visiting belkin.com
Customer Rating
1
Misleading!
on December 23, 2016
Posted by: Daniel
from Washington, DC, United States
I just bought this and didn't realize it would need custom installation and electrical work and/or take up two sockets. There is a screw that goes all the way through the unit. The instructions that came with it did not correspond to the unit purchased (and are in like 5 point font).
Response from belkin.comBy Belkin, Customer Service, December 29, 2016
Hi, Daniel,
We don't want you to feel that way. The BSV602 Surge Protector wouldn't need custom installation. You can choose to install the Surge Protector over your AC outlet's wall plate and secure with the included mounting screw, or plug the surge protector directly into the outlet without using the screw.
Please reach out to us at BelkinCares@belkin.com so we can double-check which part of the instructions you're having challenge with. Indicate your contact information and the link to this post for reference.
Jay
Belkin Support
We don't want you to feel that way. The BSV602 Surge Protector wouldn't need custom installation. You can choose to install the Surge Protector over your AC outlet's wall plate and secure with the included mounting screw, or plug the surge protector directly into the outlet without using the screw.
Please reach out to us at BelkinCares@belkin.com so we can double-check which part of the instructions you're having challenge with. Indicate your contact information and the link to this post for reference.
Jay
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
3
Shock
on February 27, 2020
Posted by: Fjfjfjjfjjfjfjfjjfjfj
It got shocked and died to protect devices. I thought surge protector means it protects itself.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Support, February 28, 2020
Hi,
The surge protector is designed to protect your devices against power surges and lightning strikes. Please get in touch with us at BelkinCares@belkin.com so we can discuss further about what happened. Don’t forget to include your contact information and a link to this review as our reference when you reach out.
Regards,
Rosalyn
Belkin Support
The surge protector is designed to protect your devices against power surges and lightning strikes. Please get in touch with us at BelkinCares@belkin.com so we can discuss further about what happened. Don’t forget to include your contact information and a link to this review as our reference when you reach out.
Regards,
Rosalyn
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
4
Design flaw-- Should red light be on or off?
on June 23, 2020
Posted by: Firestone
from Seattle, WA
I bought and installed two of the SurgePlus. Both have green lights on-- indicating surge protection is on. One has red light on-- the other does not-- I'm confused about which indicates grounding-- when red light is on or off?
Response from belkin.comBy Belkin, Customer Support, June 25, 2020
Hi, Firestone,
If the Not Grounded button lights up, it means that the outlet is not grounded. Let’s discuss this further at BelkinCares@belkin.com so our Product Experts can help you double check. Include your contact information and a link to this post as our reference.
Regards,
Rosalyn
Belkin Support
If the Not Grounded button lights up, it means that the outlet is not grounded. Let’s discuss this further at BelkinCares@belkin.com so our Product Experts can help you double check. Include your contact information and a link to this post as our reference.
Regards,
Rosalyn
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
I like it
on January 14, 2017
Posted by: laweber3
from Colorado, United States
I've had one of these for several years now and I've found it very useful. I like the way it looks. It's made of quality materials and has a solid feel. The mounting screw is good to have because it keeps the thing secure on the wall when you unplug cords - lots of other products I've seen around don't have it. It takes up 2 sockets on the wall, but it gives you 6 so no problem there. Also the 2 USB plugs on top mean you can charge phones and stuff without using a socket.
Written by a customer while visiting belkin.com
Customer Rating
5
Great Product
on April 5, 2017
Posted by: raysplacee
from L A, CA, United States
This product did its job. Had a power surge and the TV and all the other things that were connected to it did not get damaged. Unfortunately the unit it self does not work now and there is no reset button on it. Since i dont have power surge protectors on all my outlets. I did lose a TV, washer,water heater and refrigerator. My question is will belkin replace my product...?????
Response from belkin.comBy Belkin, Customer Support, April 8, 2017
Hi, Raysplacee,
This Surge Protector comes with a limited lifetime warranty. To assist you with the replacement process, we'd like to have our Customer Service team contact you. Please email us at BelkinCares@belkin.com with your phone number and the link to this post for our reference.
Regards,
Irish
Belkin Support
This Surge Protector comes with a limited lifetime warranty. To assist you with the replacement process, we'd like to have our Customer Service team contact you. Please email us at BelkinCares@belkin.com with your phone number and the link to this post for our reference.
Regards,
Irish
Belkin Support
Written by a customer while visiting belkin.com
Posted by: Zaleeb8484
from Fresno, CA, United States
Verified Purchase:Yes
Great product and good on energy!!! No issues and like to plug in my USB devices.
Written by a customer while visiting belkin.com
Customer Rating
5
Great unit
on March 3, 2020
Posted by: Wtharbor
from Mifflinburg, PA
I have always used this for my electronics and now that I have moved I plugged it in and it will work in all the outlets except the one outlet in the living room.
I would recommend this to a friend!
Written by a customer while visiting belkin.com