Customer reviews from belkin.com
Belkin - SurgePlus 6-Outlet USB Wall-Mount Surge Protector - White
Average customer rating
3.8
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
8
4 Stars
1
3 Stars
5
2 Stars
0
1 Star
2
80%of customers recommend this product.
(
4 out of
5)
Customer Reviews for Belkin - SurgePlus 6-Outlet USB Wall-Mount Surge Protector - White
Customer Rating
3
very loud
on December 26, 2017
Posted by: TonyC714
from Salem, OR, United States
Great product, if you don't use the USB plugs. Plug anything in the USB ports and it lets out a loud high pitch whine. Very annoying, so much so that it is useless.
Response from belkin.comBy Belkin , Customer Support, December 28, 2017
Hi, TonyC714,
The USB ports shouldn't produce any noise. To look closely into this, let us get you over to our Senior Technicians. Please email us at BelkinCares@belkin.com with your phone number and the link to this post for our reference.
Irish
Belkin Support
The USB ports shouldn't produce any noise. To look closely into this, let us get you over to our Senior Technicians. Please email us at BelkinCares@belkin.com with your phone number and the link to this post for our reference.
Irish
Belkin Support
Written by a customer while visiting belkin.com
Posted by: Zaleeb8484
from Fresno, CA, United States
Verified Purchase:Yes
Great product and good on energy!!! No issues and like to plug in my USB devices.
Written by a customer while visiting belkin.com
Customer Rating
5
Great Product
on April 5, 2017
Posted by: raysplacee
from L A, CA, United States
This product did its job. Had a power surge and the TV and all the other things that were connected to it did not get damaged. Unfortunately the unit it self does not work now and there is no reset button on it. Since i dont have power surge protectors on all my outlets. I did lose a TV, washer,water heater and refrigerator. My question is will belkin replace my product...?????
Response from belkin.comBy Belkin, Customer Support, April 8, 2017
Hi, Raysplacee,
This Surge Protector comes with a limited lifetime warranty. To assist you with the replacement process, we'd like to have our Customer Service team contact you. Please email us at BelkinCares@belkin.com with your phone number and the link to this post for our reference.
Regards,
Irish
Belkin Support
This Surge Protector comes with a limited lifetime warranty. To assist you with the replacement process, we'd like to have our Customer Service team contact you. Please email us at BelkinCares@belkin.com with your phone number and the link to this post for our reference.
Regards,
Irish
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
3
Worked great and then.....
on February 14, 2017
Posted by: Wingmaster
from NC, United States
We have the BV106050-CW version surge protector . It stopped working today. Less than a year old but not sure of date first used. The unit was plugged into a four plug kitchen outlet with test and reset buttons. The power went out on that outlet only. After checking breakers I unplugged the belkin and reset outlet. Without the belkin plugged in the outlet worked. We finished cooking. Then I reattached the belkin. The green protected light comes on until I plug in the coffee pot or microwave .
Response from belkin.comBy Belkin , Customer Service, February 19, 2017
Hi, Wingmaster,
It's clearly unacceptable that your SurgePlus USB Wall Mount Surge Protector didn't last that long. Please try using another power outlet and let us know the results. Email us the details at BelkinCares@belkin.com and we'll get this taken care of. Indicate contact information and the link to this review for reference.
Jay
Belkin Support
It's clearly unacceptable that your SurgePlus USB Wall Mount Surge Protector didn't last that long. Please try using another power outlet and let us know the results. Email us the details at BelkinCares@belkin.com and we'll get this taken care of. Indicate contact information and the link to this review for reference.
Jay
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Short life span
on January 25, 2017
Posted by: Louis
from Colorado, United States
Like the fact you don't loose outlets, you actually gain. However I have gone through two units now because the USB ports stop working. The third will likely not be a Belkin. I need more than a year worth of service from such an appliance.
Response from belkin.comBy Belkin, Customer Support, January 29, 2017
Hi, Louis,
There are a few steps that could help us isolate the situation. To assist you accordingly, email us at BelkinCares@belkin.com with your phone number and the link to this post so we can have one of our Support Representatives contact you.
Irish
Belkin Support
There are a few steps that could help us isolate the situation. To assist you accordingly, email us at BelkinCares@belkin.com with your phone number and the link to this post so we can have one of our Support Representatives contact you.
Irish
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
I like it
on January 14, 2017
Posted by: laweber3
from Colorado, United States
I've had one of these for several years now and I've found it very useful. I like the way it looks. It's made of quality materials and has a solid feel. The mounting screw is good to have because it keeps the thing secure on the wall when you unplug cords - lots of other products I've seen around don't have it. It takes up 2 sockets on the wall, but it gives you 6 so no problem there. Also the 2 USB plugs on top mean you can charge phones and stuff without using a socket.
Written by a customer while visiting belkin.com
Customer Rating
1
Misleading!
on December 23, 2016
Posted by: Daniel
from Washington, DC, United States
I just bought this and didn't realize it would need custom installation and electrical work and/or take up two sockets. There is a screw that goes all the way through the unit. The instructions that came with it did not correspond to the unit purchased (and are in like 5 point font).
Response from belkin.comBy Belkin, Customer Service, December 29, 2016
Hi, Daniel,
We don't want you to feel that way. The BSV602 Surge Protector wouldn't need custom installation. You can choose to install the Surge Protector over your AC outlet's wall plate and secure with the included mounting screw, or plug the surge protector directly into the outlet without using the screw.
Please reach out to us at BelkinCares@belkin.com so we can double-check which part of the instructions you're having challenge with. Indicate your contact information and the link to this post for reference.
Jay
Belkin Support
We don't want you to feel that way. The BSV602 Surge Protector wouldn't need custom installation. You can choose to install the Surge Protector over your AC outlet's wall plate and secure with the included mounting screw, or plug the surge protector directly into the outlet without using the screw.
Please reach out to us at BelkinCares@belkin.com so we can double-check which part of the instructions you're having challenge with. Indicate your contact information and the link to this post for reference.
Jay
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
3
great features. not compatible with decora sockets
on November 24, 2016
Posted by: MplsCityGal
from Minneapolis, MN, United States
With the rectangular electrical outlet/decora being more and more popular, it would have been helpful for the product description to indicate that this is only compatible with the duplex socket. Purchased because Belkin has such a great name but because being unable to plug it in, I don't know how well it works/doesn't work.
Written by a customer while visiting belkin.com