Customer reviews from Western Digital
WD - My Cloud Expert 24TB 4-Bay External Network Storage (NAS) - Black
Average customer rating
4.8 out of 5
4.8
(5 Reviews)
Open Ratings Snapshot
Rating breakdown 5 reviews
5 Stars
4
4 Stars
1
3 Stars
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2 Stars
0
1 Star
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Customer Reviews for WD - My Cloud Expert 24TB 4-Bay External Network Storage (NAS) - Black
Customer Rating
5 out of 5
5
Peace of Mind
on January 27, 2022
Posted by: Many Photos
Verified Purchase:Yes
I purchased this because a family member had over 30,000 pictures and videos on her iphone. These are backed up in icloud, however, they cannot be deleted from her phone without being deleted from icloud. We did the Google Photos thing as well. The problem with all these cloud services is that we are dependent on the providers to maintain services and keep our pictures private. They cannot guarantee either of those. It took some time for the My Cloud Expert Series EX4100 to back up her phone because of our home internet speed and the fact that there were over 30,000 files to upload. We have successfully uploaded all those photos and videos. It was a quick and easy install as well. Anyone with just a little tech savvy can do this. We are so excited now. All her photos and videos are safe and secure in a place that we manage. We are now in the process of uploading digital photos and videos from previous phones and devices. We are able to access the photos and videos from anywhere. We can also disconnect our pictures from the web at any time. This product has brought peace of mind to my home.
Written by a customer while visiting Western Digital
Customer Rating
4 out of 5
4
Pretty good for small business!
on June 30, 2021
Posted by: BrianDDCI
Verified Purchase:Yes
Pretty good for a WD, even for a small business. Does most of what I purchased it for could use some more apps. would recommend. Easy to use, pretty fast so far. small and easy to tuck away.
Written by a customer while visiting Western Digital
Customer Rating
5 out of 5
5
Very pleased
on August 13, 2021
Posted by: BillN
Verified Purchase:Yes
This is the second My Cloud I have owned. My original one was just too small so I upgraded. Am very happy with these devices. They are reliable and have all the features I need.
Written by a customer while visiting Western Digital
Customer Rating
5 out of 5
5
Very responsive
on January 22, 2022
Posted by: Dre 18
Verified Purchase:Yes
A More Powerful NAS. I had a 2 bay 12 TB WD and one of the storage bays heated up and faulted. So I purchased the EX 4100.
Written by a customer while visiting Western Digital
Customer Rating
5 out of 5
5
Quite happy so far
on December 12, 2022
Posted by: miki512
Verified Purchase:Yes
I received my EX4100 very fast. I unpacked and when I was initializing, I had a "bad" drive right off the bat. Called tech support and they were great! Got me up and running within minutes and assisted me in finalizing my setup. So far everything has worked perfectly. It is very fast and I love the fact I can access all my files from anywhere through the internet. Couldn't be happier. Highly recommend!
Written by a customer while visiting Western Digital