Customer reviews from Kitchen Aid
KitchenAid - KSM152PSCR Custom Metallic Tilt-Head Stand Mixer
Average customer rating
4.9
(105 Reviews)
Rating breakdown 105 reviews
5 Stars
96
4 Stars
5
3 Stars
2
2 Stars
2
1 Star
0
98%of customers recommend this product.
(
100 out of
102)
Customer Reviews for KitchenAid - KSM152PSCR Custom Metallic Tilt-Head Stand Mixer
Customer Rating
5
great product
on April 6, 2018
Posted by: ArleneT
from Bedford OH
Gender:Female
I have always wanted a KA stand mixer and finally bought it for myself I am so excited and happy this is the best gift I have bought for myself and looks good on my kitchen counter made my first batch of cookies OMG!!!!!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
2
PROBLEMS
on December 15, 2018
Posted by: JJdavis
from Omaha, NE
Gender:Female
Bought my KitchenAid Artisan mixer less than a year ago----I use it mostly to make bread------the mixing speed at the lowest speed is too fast for kneading, and when
the kneading is happening, the entire mixer bounces up and down----sometimes the wand will just come up out of the bowl---I notice KitchenAid has come up with a
mixer where the bowl is suspended, probably to solve this problem-----that model wasn't available when I got my mixer
I am not happy
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, December 17, 2018
Dear JJdavis.
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your Custom Metallic Stand Mixer. We would like to inquire further about your review with you. Please respond back to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 213446306 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your Custom Metallic Stand Mixer. We would like to inquire further about your review with you. Please respond back to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 213446306 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Love the shield- keeps the flour from getting all
on May 20, 2020
Posted by: Giraffe65
from Telford, PA
[This review was collected as part of a promotion.] My daughter is enjoying baking. The kitchenaid makes it so much easier. Cant wait to buy accessories.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
3
It's fun having a KitchenAid but...
on January 4, 2018
Posted by: Malinda
from Washington, United States
Gender:Female
[This review was collected as part of a promotion.] This is my first Kitchen Aid and I even went all out and got the very pretty Custom Metallic Copper one. I read reviews but I didn't really understand how a kitchen aid works never having used one. The detail that does bother me and I'm not sure if I missed while researching or it's just how it is. To adjust the height for your mixing utensils you have to use a screwdriver in a very odd spot and hope you get it right. Sometimes it can take a few minutes to get the right height. For something so expensive you'd think they would have automatic dials you could pick for the mixing utensil you will use?? Like you pick a dial for the paddle and it automatically corrects the height for that utensil. And I worry my screwdriver will slip and scratch my KitchenAid leaving it open to erosion/rust.
Besides for that oddity in a piece of equipment that is so expensive. Having a KitchenAid has made baking through holidays that much easier. And not having to kneed bread... pretty great. And it's so pretty sitting on my counter.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Seems cheaply made...
on May 9, 2021
Posted by: SallyBakes
from WA
I had the same Kitchen Aid Mixer for well over a decade and I gave it away to a friend because I got this beautiful copper one. My Mom & sisters all have their mixers too. No issues.
This model, Other than how pretty it is, it has been a disaster from the start. When mixing heavier batters or mashed vegetables the bowl will pop out of place. Also, the head jiggles quite badly and the think bolt-like piece connecting the top to the bottom portion of the mixer constantly and slowly slips out.
I am trying to find a replacement plate that holds the bowl in place along with the new bowl. (Also, don’t get the coated flat paddle, it will eventually chip.)
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, May 12, 2021
Dear SallyBakes,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#245499483 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#245499483 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Love the convenience and great features!
on February 15, 2018
Posted by: KABrandt
from Wichita, Kansas
Gender:Female
[This review was collected as part of a promotion.] Love the convenience and great features this mixer offers, as well as the option of adding more attachments for even more kitchen creations! Love the metallic copper color!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Love the look
on February 15, 2018
Posted by: Kcal
[This review was collected as part of a promotion.] Beautiful appliance, works just like advertised. I would buy this again
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Awesome Color
on February 15, 2018
Posted by: Bronzey
from Illinois
Gender:Female
[This review was collected as part of a promotion.] I brought my kitchen aid as a Christmas present to my self. It was worth every dime; it makes baking easy and fun. Whips the butter, eggs and flour seamlessly. You can walk away and still don’t have a mess when you return. Kitchen aid is a doer! It gets the job done.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid