Customer reviews from blackanddecker.com
Black+Decker - DustBuster CHV9610 Portable Vacuum Cleaner - Purple
Average customer rating
1.3 out of 5
1.3
(6 Reviews)
Open Ratings Snapshot
Rating breakdown 6 reviews
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
2
1 Star
4
0%of customers recommend this product. 
(
0 out of 5
)
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Customer Reviews for Black+Decker - DustBuster CHV9610 Portable Vacuum Cleaner - Purple
Customer Rating
1 out of 5
1
Lousy - stopped working after less than 2 years
on December 21, 2017
Posted by: Philanthrophist
from West Hollywood, CA
Gender:Male
Bought one for myself and one for my goddaughter less than 2 years ago. Hers has stopped working completely and mine runs out of juice (in spite of being fully charged) after a minute or two. Won't be buying this product again.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com
Customer Rating
1 out of 5
1
Second Failure for this Vac
on June 27, 2018
Posted by: gfcr
from PA
Gender:Female
Originally purchased 12/09/15. First vac failed due to battery not charging in less than a year. B&D replaced it. Second vac failed a few months ago. Battery does not charge. I rarely used this vac and am shocked that the second vac now has failed. After what is supposed to be time for a full charge, it runs for about 15 seconds then completely stops. Output from charger is OK (this was checked with volt meter) but vac does not charge. Never buy this. It is worthless and now will have to be disposed of.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com
Customer Rating
2 out of 5
2
lousy battery life
on April 19, 2018
Posted by: keith_
from reading , pa
Gender:Male
bought BDH9600CHV unit to replace an older B/D unit.. about 1 1/2 years ago. great at first. great suction, easy to clean. then the battery started to die. after days of charging, pull unit off charger and runs for 15 seconds then the battery dies and unit almost quits..
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com
Customer Rating
2 out of 5
2
Bad
on January 3, 2018
Posted by: Zelda
from Ill
Gender:Female
I got this 2 years ago for a chrismas gift.snd i have used it about 3 time.or i should say i tryed to use it..it will not hald a charge.and the charger is so bad it came apart.now i have two wiresthst i cant seem to fit back in the spot it goes. Usely black indecker stuff is good.but dont buy this
Written by a customer while visiting blackanddecker.com
Customer Rating
1 out of 5
1
Very Poor Battery Life
on February 2, 2019
Posted by: Jim2
from Houston, TX
I have owned several Dustbuster hand vac's over the years but this model had the worst battery life of any I've experienced. After using this vac for just over 1 year, the battery will not hold a charge. I will look for another manufacturer's product to replace it. Very disappointing quality.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com
Customer Rating
1 out of 5
1
Bad battery
on February 20, 2019
Posted by: bird7777
Terrible battery life. It does not hold a charge for longer than 10 seconds
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com