Customer reviews from lg.com
LG - 11,500 BTU In-Wall Air Conditioner
Average customer rating
3 out of 5
3
(2 Reviews)
Open Ratings Snapshot
Rating breakdown 2 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
50%of customers recommend this product. 
(
1 out of 2
)
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Customer Reviews for LG - 11,500 BTU In-Wall Air Conditioner
Customer Rating
5 out of 5
5
Through The Wall Air Conditioner is a great produc
on August 1, 2015
Posted by: JourneyMan
from Georgia
The unit works just as described. It was fairly simple to set up.
Pros: Features/Settings, easy to use, Performance
I would recommend this to a friend!
Quality
4 out of 5
4
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Quickly stopped working properly
on March 10, 2020
Posted by: dersh
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] This item stopped working correctly soon after the warrantee. I've sent several emails asking about repair options, and I have not received any response.
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
3 out of 5
3
Value
1 out of 5
1
Response from lg.comBy ChrisCustomer ServiceMarch 10, 2020
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport

The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Written by a customer while visiting lg.com