Customer reviews from lg.com
LG - 550 Sq. Ft. 12, 000 BTU Electronic AC with Remote - White
Average customer rating
4.5
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
30
4 Stars
6
3 Stars
1
2 Stars
0
1 Star
3
90%of customers recommend this product.
(
35 out of
39)
Customer Reviews for LG - 550 Sq. Ft. 12, 000 BTU Electronic AC with Remote - White
Customer Rating
1
The water does not drain from the housing properly
on July 4, 2014
Posted by: LaurelHutch
from Florida
While this air conditioner did cool the room well, that is lost in the fact that the water from running the air conditioner did NOT drain from the frame ('holder') that held the unit in the window. It WAS installed correctly, per the instructions that came with it.
The unit leaked water all over the side of my house, because the fan blew the excess water that pooled in the center of the air conditioner out of the sides. The water would not drain, even though it was installed with a proper angle and into the carriage/housing that came with it.
My husband tried to enlarge the TINY drain holes TWICE and the second time somehow the internal fan blade broke.
It is only 2 months old (!!!) and it is no longer usable. The air conditioner will have to be replaced, unless I can find a repair person to fix the blades. I am very disappointed! What a waste of money!
The unit leaked water all over the side of my house, because the fan blew the excess water that pooled in the center of the air conditioner out of the sides. The water would not drain, even though it was installed with a proper angle and into the carriage/housing that came with it.
My husband tried to enlarge the TINY drain holes TWICE and the second time somehow the internal fan blade broke.
It is only 2 months old (!!!) and it is no longer usable. The air conditioner will have to be replaced, unless I can find a repair person to fix the blades. I am very disappointed! What a waste of money!
Pros: water does not drain properly
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
5
very good product
on August 19, 2015
Posted by: sleepyray
from Sulphur, LA, USA
do not like energy save feature; the fan coming on every three minutes to check temp is very disturbing; so much so, that's it wakes me every time it comes on during the night. my personal opinion is that this is too excessive and is not so good for life of fan and possibly more energy usage.
Pros: Quality, easy to use, Performance, Style/Design
I would recommend this to a friend!
Quality
5
Features
3
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Terrible Installation Instructions
on June 30, 2014
Posted by: Kstan
from Dallas, TX, USA
Just bought the LW1214ER Air Conditioner and tried to install it. Poor detail pictures and instructions. First instruction is insert the frame guide into the bottom of the cabinet. Picture looks like you should use a screw but no screw type given and you cannot tell where it wants you to insert it. Next instruction is fasten the curtains to the unit with 8 type A screws. Problem is it doesn't say or show which way curtains face and the type A screws are not sharp and will not go into the holes provided. I put the unit back into the box and will go buy a unit from another provider tomorrow.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
5
Excellent for the price
on October 21, 2014
Posted by: Kozysweetkiss
from Meansville, GA, USA
My small window air unit gave out. So I bought this Lg. I am glad I did. Love the temp feature the fan speeds and the timer. This unit also tells you when you need to clean the filter. I would buy it again.
Pros: Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
This is a fine product
on April 25, 2015
Posted by: notjim
from Orlando, FL
We haven't used a window unit in many years. However, when our central A/C bit the dust we just didn't have the money to buy a replacement. This has done a great job cooling a little over 500 square feet in the hot Florida summer. We will be installing smaller units in the bedrooms and only cooling the rooms we occupy. Much more efficient that way. This was installed in a very wide window, but I just made my own fillers and it worked out fine.
Pros: Performance, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
very satisfied
on May 5, 2015
Posted by: barecuda
from florida
I purchased this to replace my expensive, old ,central air system.
What a surprise, this cools as well and costs about half as much to operate. Even with adding another smaller unit to my bedroom, my electric bill is much less. Runs quiet and I especially like the energy saver feature.
What a surprise, this cools as well and costs about half as much to operate. Even with adding another smaller unit to my bedroom, my electric bill is much less. Runs quiet and I especially like the energy saver feature.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Quiet and very cool!
on July 11, 2015
Posted by: RC
from Rhode Island, USA
After disposing my over 20 year old unit. I knew I wanted something quiet that could cool my family room. I no longer have to turn up the volume to compensate for the loud air conditioner. This unit is quiet and performs very well. I hope to get another twenty years from this unit.
Pros: Performance, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Quiet and cool!!
on July 28, 2015
Posted by: JaspersPet
from Phoenix, AZ, USA
Works beyond our expectations. Replaced a smaller unit and not only is it able to do a better job of cooling, it is so much quieter than the older one it replaced!
We are very happy with it, and the older smaller unit now lives in a different location where the extra noise is not a problem. :)
We are very happy with it, and the older smaller unit now lives in a different location where the extra noise is not a problem. :)
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com