Customer reviews from lg.com
LG - 550 Sq. Ft. 12, 000 BTU Electronic AC with Remote - White
Average customer rating
4.5
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
30
4 Stars
6
3 Stars
1
2 Stars
0
1 Star
3
90%of customers recommend this product.
(
35 out of
39)
Customer Reviews for LG - 550 Sq. Ft. 12, 000 BTU Electronic AC with Remote - White
Customer Rating
1
Poor all around
on July 9, 2022
Posted by: LG air conditioning
from Houston Texas
Unit has 1 year warranty and lasted one summer compressor is out
Pros: ease of use
Quality
1
Features
5
Value
4
Response from lg.comBy Jennifer, Social Media, July 13, 2022
We would be happy to review all of the available repair options with you, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Written by a customer while visiting lg.com
Posted by: nyconnoisseur
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's all good. The best feature is that the chassis is in and out, making the installation easy. It's quiet and efficient. Only minor thing, is that it always reverts to energy saver mode when starting. It doesn't remember the previous setting. The filter light is on when the filter is all washed and clean
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
3
Written by a customer while visiting lg.com
Customer Rating
3
Does the job but is on and off alot
on September 22, 2017
Posted by: Jack Front
from San Diego, CA, United States
[This review was collected as part of a promotion.] Seems like there is an issue. It switches on for a couple of seconds then off. 20 or so seconds later it comes on and stays on. It does keep the room cool though so that is what's important. I got a filter error once where I could not tell what it wanted. I ended of turning it off and on. Anyway so long as it lasts I am happy.
No, I would not recommend this to a friend.
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
5
conveinent
on April 13, 2017
Posted by: papapete
from Joliet, IL, United States
[This review was collected as part of a promotion.] works great and the air conditioner is very conveinent to use
Pros: easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
on January 29, 2017
Posted by: Ken39
from Nashville, TN, United States
[This review was collected as part of a promotion.] I bought this unit last summer when my central unit stopped working. Unit was enlighten to cool half my home. My installation was easy, but others may require additional mounting hardware. Very pleased with unit.
Pros: Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
Good A//C Unit
on August 20, 2016
Posted by: Warren852
from NY, United States
[This review was collected as part of a promotion.] This unit runs quiet and cools very well. It's 12,000 BTUs are enough to cool the entire lower level of my house. It's a heavy unit and requires two people to lift it. Installation might be difficult for a non hands on person. Some of the instructions are not easy to follow. Some of the instruction pictures are vague. This was especially true with installing the bottom frame guides. This the reason for four stars and not five. All in all, I'm very happy with this unit and highly recommend it.
Pros: Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great Product
on June 22, 2016
Posted by: SjmRhoads
from Ohio, United States
[This review was collected as part of a promotion.] Unit is perfect.......cools me entire small house with a couple extra fans running to move the air.......very satisfied. Only downside.....its discontiued. If you find it, buy it.
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Easy to install; Quiet; High Quality; Remote Contr
on November 11, 2015
Posted by: chesbeau
from Belmont Shore
A superlative air conditioner with remote control that responds well across the room. The 16K BTU is more than enough to quickley cool our bedroom and hallway as well as drown out background noise
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com