Customer reviews from brother-usa.com
Brother - Professional Series Network-Ready Wireless All-in-One Printer - Black
Average customer rating
3.9
(149 Reviews)
Rating breakdown 149 reviews
5 Stars
68
4 Stars
35
3 Stars
21
2 Stars
13
1 Star
12
75%of customers recommend this product.
(
111 out of
148)
Customer Reviews for Brother - Professional Series Network-Ready Wireless All-in-One Printer - Black
Customer Rating
4
Cool w/ an "oops"
on January 6, 2013
Posted by: LECAP
from Colorado
Overall quite pleased w/ the printer and ease of set up and use, so far. One down side...the unit did not ship w/ the support/set-up materials, i.e. quick set up guide, user manual and software CD-ROM as listed on the box. Be sure to check box contents as soon as you purchase or be prepared to download everything yourself!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
I only write one product review a year...
on November 25, 2012
Posted by: Random
from New York, NY
...and this year the winner is this printer/scanner. Last week my wife said to me, "I wish everything we owned worked at well as this thing does". We thought we were just buying a cheap replacement ink jet printer, but this model does so many things we didn't expect - printing on 11 x 17 paper, printing on both sides of a sheet of paper, scanning a sheaf of papers into a single .pdf file - plus what we did expect, printing high-quality documents and photos (it also faxes, but we don't use that feature). Oh, and did I mention it connects to our computers by Wi-Fi? We are really just blown away by what you get for the price of this product.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3
too complicated for me
on November 29, 2012
Posted by: Barbie
I'm sorry but this model is much too complicated for me. Every once in awhile it will feed two sheets. I used to print name tags on regular card stock and this printer jams every time. I printed birthday cards, name tags on card stock with my old printer and it worked fine. I did not need the fax but it was such a buy at the time I couldn't resist. I wish I could get my old printer back but gave it to a friend.
I do like the individual ink cartridges.
I do like the individual ink cartridges.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
2
First Brother
on December 1, 2012
Posted by: SpareMeaDime
from Washington, DC
The wireless setup with a Mac worked fairly easily.
However, what happened to the software other than drivers as there is no selection in the print pop-up for 17x11 paper, and there are only 2 selections for print quality neither of which produce the quality found in other brands. Fax, copying, and sheet feeder work just fine. If the software and print quality problems could be fixed it would be of more use to us.
However, what happened to the software other than drivers as there is no selection in the print pop-up for 17x11 paper, and there are only 2 selections for print quality neither of which produce the quality found in other brands. Fax, copying, and sheet feeder work just fine. If the software and print quality problems could be fixed it would be of more use to us.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Not for Windows 8
on December 3, 2012
Posted by: Thommy
from Connecticut
After loading Windows 8 I have not been able to use the scanner.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Good Product
on December 3, 2012
Posted by: photobus
from Burbank, Calif.
I bought this product for my business. I saw it said professional and that t printed 13x19. I mistakenly thought that it would be a good fit for my business. We do need to make labels of a variety of sizes. This printer DOES NOT DO LABELS, and it is not marked ANYWHERE! Not even on the box.
Leaves too much ink in the cartridge when it tells you that you MUST change cartridge.
Otherwise produces great prints quality.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4
good machine
on January 11, 2013
Posted by: rudy11325
from Arlington, TX
The printer is really large it works great with all PC's in the household but is not very good with Apple products.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Easy to use
on July 24, 2013
Posted by: tjay
from Palm Coast, Florida
Efficient printer that is easy to use. Does a really good job
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com