Customer reviews from brother-usa.com
Brother - Professional Series Network-Ready Wireless All-in-One Printer - Black
Average customer rating
3.9
(149 Reviews)
Rating breakdown 149 reviews
5 Stars
68
4 Stars
35
3 Stars
21
2 Stars
13
1 Star
12
75%of customers recommend this product.
(
111 out of
148)
Customer Reviews for Brother - Professional Series Network-Ready Wireless All-in-One Printer - Black
Customer Rating
5
Best all around
on December 8, 2012
Posted by: helzol
from Lake Elsinore, CA
I've had a Brother printer for over 6 years, but this new one has great features. The FAX works great, copies perfectly, but I have a problem with the scanner not communicating with my computer occasionally so I have to restart my computer. That can be inconvenient, but it works perfectly on restart. I haven't used any of the photo capabilities yet so I can't give an opinion. Set up was very easy.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Good Purchase
on December 23, 2012
Posted by: Orionssong
The printer was easy to set up. I like the sizes of the paper it accepts. It is not as crisp as I expected, even on the BEST setting. But I have recommended it.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
MFC-J5910DW
on September 3, 2013
Posted by: maggie
from Florida
I have owned other Brother's copiers in the past and have been pleased with the results, and the performance of each one of them. This is my 4th Brother's and I am learning what functions best serve my needs. I am a very pleased with the product and also the customer service they offer to
the product owners. I would highly recommend if considering a purchase, that Brothers' would be the way to go.
the product owners. I would highly recommend if considering a purchase, that Brothers' would be the way to go.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Constant Jamming
on February 5, 2014
Posted by: Yellowpillow
from Columbus Ohio
When I can get it to work its fine. It'll print fine until it needs new paper and then it's a gamble if it will feed it or not. I've spent two days working on it and an hour with Brother customer service. It's still not working and I have reports due - I should send Brother the printing bill from OfficeMax.
Do not buy, rent or go into the same room with one of these printers.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Good value printer
on February 10, 2014
Posted by: esvbiz
from San Diego, CA
Purchased this for home based business. Excellent value for all it does. Much quieter than our previous printer, holds good amount of paper as well. Only downside was we weren't able to find all ink cartridges in stock in a retail store, so we had to purchase on line. Just means we need to plan ahead due to shipping time since we can't simply run into a store to purchase. Good quality photo prints, although not the reason we purchase. We'd recommend it to small business owners.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Most frustrating printer I have ever owned!
on March 16, 2014
Posted by: Flozers
from Littleton, CO
The roller went bad so we called Brother. They had us take it to a repair place. After they had our machine for 10 days, we got it back. Within two weeks, it stopped working again. We got a replacement machine and 6 weeks later the roller went bad. Go figure! Had to bring it in for repair just like the first one. They had our printer for TWO whole WEEKS. We now have it back and it is working fine. You may say, GREAT, BUT I am the one that had to do without my All in One Printer for 3 1/2 weeks and still try to run a successful business. Try running your business without your all in one printer. I will never buy a Brother Printer again!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1
horrible
on May 28, 2014
Posted by: matisman
from rockville centre, new york
the machine is horrible. I got about six replacemnts over the year. If this wa an example of what brothers products are we would never buy another product.
HOWEVER since i have MFC7860 machine and I love it. You also have the BEST customer service.
I will therefore assumme that MFC 5910 is just a bad model.
HOWEVER since i have MFC7860 machine and I love it. You also have the BEST customer service.
I will therefore assumme that MFC 5910 is just a bad model.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Very good printer, easy to use.
on June 29, 2014
Posted by: maryelaine
from New Mexico
I like this printer for the crisp pages it turns out even though it is a little noisy
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com