Customer reviews from Samsung US
5 Series 1000W 5.1-Ch. 3D / Smart Blu-ray Home Theater System
Average customer rating
4 out of 5
4
(48 Reviews)
Open Ratings Snapshot
Rating breakdown 48 reviews
5 Stars
25
4 Stars
11
3 Stars
4
2 Stars
4
1 Star
4
79%of customers recommend this product. 
(
38 out of 48
)
Best Buy Privacy Policy
Customer Reviews for 5 Series 1000W 5.1-Ch. 3D / Smart Blu-ray Home Theater System
Customer Rating
2 out of 5
2
The good and the bad
on March 5, 2015
Posted by: UNIFIED
Expertise:Intermediate
THE GOOD: works great with Netflix
THE BAD: had a HTE5500W THAT MALFUNCTIONED( LOST SOUND FREQUENTLY AND PICTURE ESPECIALLY ON NETFLIX) AFTER TWO YRS AND THAT WAS A WARRANTY REPLACEMENT FOR A HTC 6500 PURCHASED IN 2010. bOTH OF THESE UNITS i COULD PLAY MY iPHONE MUSIC BUT NOT ON THIS NEW ONE. ALSO THE BUTTONS DO NOT LIGHT UP ON THE FRONT OF THE HT-H5500W/ZA AS THEY DID ON THE OTHER UNITS. WHY?
Pros: Lightweight
Cons: Did not meet expectations, buttons don't light on the blue-ray player, can't play iphone music as before..
I would recommend this to a friend!
Features
2 out of 5
2
Performance
1 out of 5
1
Design
2 out of 5
2
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
money back please!!!
on April 22, 2015
Posted by: wpf87
from california
Wireless speakers never works
I want my money back
Pros: Lightweight
Cons: Poor quality
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Product is lacking in key places.
on May 15, 2014
Posted by: whererupierced
from Ash Flat, AR, USA
Expertise:Expert
The surround sound sounds great, but the graphical interface seems to be lacking, and for the price there isn't enough inputs. I do however like the fact that you can get apps, and watch Netflix and Hulu.
Pros: Bright display, Lightweight
Cons: lacks hdmi inputs
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
5 out of 5
5
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Disc Tray has problems
on August 15, 2014
Posted by: junglewarrior
from Arkansas
Expertise:Intermediate
disc tray open and close by itself. Happen twice during a two Year period.
Pros: Realistic color
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
dont work
on May 3, 2014
Posted by: rainstorm
from Georgia, USA
Expertise:Intermediate
surround effects don't work. blue ray player switches on and randomly changes tv input to the home theater home page and I have to shut every and retry until I get the tv back thing off.
Pros: none
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
No
on December 5, 2014
Posted by: celny
It only have preloaded apps. Cannot download new apps.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
2 out of 5
2
Design
2 out of 5
2
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Another great product from Samsung
on January 28, 2015
Posted by: grnmich
from TN
Expertise:Intermediate
I have been wanting a system with wireless rear speakers. I didn't want to go through the trouble of getting under house and running wire. This system sounds great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent
on January 14, 2015
Posted by: JoseL
from Pharr, TX, USA
Expertise:Intermediate
Affordable product for the price, great design, wireless rear speakers avoid any additional installation, powerful sound, not reached 100% yet but it is really louder
Pros: Bright display, Inexpensive, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Showing 17-24 of 48 results 
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