Customer reviews from frigidaire.com
Frigidaire - 16.3 Cu. Ft. Top-Freezer Refrigerator - Black
Average customer rating
4
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
31
4 Stars
20
3 Stars
13
2 Stars
3
1 Star
5
86%of customers recommend this product.
(
59 out of
69)
Customer Reviews for Frigidaire - 16.3 Cu. Ft. Top-Freezer Refrigerator - Black
Customer Rating
3
My fridge
on November 9, 2016
Posted by: Fatenah
from Forest Park, IL, United States
[This review was collected as part of a promotion.] The fridge has enough room for me as I'm a household of one.
I would recommend this to a friend!
Response from frigidaire.comBy Courtney, Online Outreach Specialist, November 22, 2016
Howdy Fatenah- I'm glad to hear that your refrigerator meets your expectations! Should you need additional assistance, please feel free to contact us directly at (888) 203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire
on November 16, 2016
Posted by: katbird
from Monticello, KY, United States
[This review was collected as part of a promotion.] plain and simple, that's what I like about it. Price was within my budget.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Fridge!
on December 14, 2016
Posted by: william60
from East Palestine, OH, United States
[This review was collected as part of a promotion.] I've had mine a couple months and i'm happy with it overall! at first I had a break down but a repair guy came right out and found a lose wire everything has been fine since.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just what I was looking for
on January 19, 2017
Posted by: Shirl52
from Southern Iowa
[This review was collected as part of a promotion.] I got this freezer only a month ago but seems to be working great. One of the reason I got it was it is supposed to work in temps under 32 degrees and up to 110 degrees (it's on our back porch in Iowa). I replaced a chest freezer that was 37 years old that had never skipped a beat but couldn't reach to the bottom any more. This upright is just the ticket. Roomy, enough shelving, storage in the door (that I didn't have before). If this one lasts half as long as the old one, I'll be happy. I got for a great price too from a local dealer. So.... so far, so good. Ask me in a year when the warranty goes off.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice refrigerator; although there are some issues
on January 25, 2017
Posted by: Anonymous Posting
from Pennsylvania, United States
[This review was collected as part of a promotion.] I bought this refrigerator for the garage. It is noisy when it runs. Also I have been unable to keep ice cream in it. The ice cream either softens and if goes in slightly defrosted it does not harden up again. Other than those two things there are no other issues.
I would recommend this to a friend!
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, January 27, 2017
Hey Anonymous Posting, we certainly hate to hear that you are having cooling concerns with your refrigerator. Typically, items in your freezer will freeze at about 20 degrees but ice cream needs to be much colder (below 15 degrees) to harden. I do recommend try keeping your ice cream in the rear of your freezer section. If you should have any additional questions please reconnect with us for further assistance. Thank you, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Product
on February 22, 2017
Posted by: Jacobs302
from New York
I received this refrigerator a little while ago, and I am very pleased with it. There is however, one little problem, being that the gasket keeps on coming off. Otherwise, this is a great refrigerator and I would really recommend it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on February 23, 2017
Posted by: disco
[This review was collected as part of a promotion.] I've purchased these refrigerators for one of our apartment buildings and I'm very happy with their performance!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Real disappointment
on March 7, 2017
Posted by: JOHNISH
from Brampton, ON, Canada
[This review was collected as part of a promotion.] Got this FFHT1614QW4 about 5 months ago.
The fridge door handle broke off. The freezer door kept popping open very often, generally when we shut the refrigerator door. The tech just replaced the seal but the freezer door still opens but not as much. The tech advised that the origin problem will likely recur for this model.
The fridge also is very noisy several times during day and night, for short periods.
Stay away from this model. It replaced a smaller model which was even more problem prone. Hugs. ISH.
Brampton ONTARIO Canada.
The fridge door handle broke off. The freezer door kept popping open very often, generally when we shut the refrigerator door. The tech just replaced the seal but the freezer door still opens but not as much. The tech advised that the origin problem will likely recur for this model.
The fridge also is very noisy several times during day and night, for short periods.
Stay away from this model. It replaced a smaller model which was even more problem prone. Hugs. ISH.
Brampton ONTARIO Canada.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 10, 2017
Hey JOHNISH, I regret to hear about your refrigerator experiences. If you will please contact Canadian assistance at (800) 265-8352 or CAC.CANADA@ELECTROLUX.COM, they would be more than happy to assist you with these matters. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com