Customer reviews from frigidaire.com
Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - Black
Average customer rating
4
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
7
4 Stars
6
3 Stars
2
2 Stars
1
1 Star
1
82%of customers recommend this product.
(
14 out of
17)
Customer Reviews for Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - Black
Customer Rating
1
Worst experience ever
on January 5, 2017
Posted by: 10926 joe
from Jamaica, NY 11433, United States
After 6 months this unit has break down 2 times not recommended customer service experience is the worst ever
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 16, 2017
Hey 10926joe, thanks for taking the time to submit your refrigerator review. I would like to hear more about what is happening. Please be on the lookout for an email from me shortly with some information. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Garage ready sold me!
on January 25, 2017
Posted by: Bigmomma61
from Charleston, SC, United States
[This review was collected as part of a promotion.] Great fridge! We bought this refridgerator for our garage.The full textured surface is great! Garage ready to handle hot and cold weather was a huge sell point! I would give it a 5 but would have liked a light in the freezer.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good storage inside for the smaller outside dimen
on February 15, 2017
Posted by: Wickster
from Stockton, CA, United States
[This review was collected as part of a promotion.] We bought this particular model because we needed ample storage but had limited room in the kitchen recessed area that we created. This model has worked out perfect for us. The only drawback has been the outside shell has swollen on the back left side. We called on this and Frigidaire sent a service person who told us that the insulation sometimes will expand and cause this swelling... I trust that this will not interfere with the working of the unit
I would recommend this to a friend!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 27, 2017
Hey Wickster, I am so sorry to hear you had to have a service call so soon and unexpectedly. I am glad the matter has been addressed under your warranty coverage. Should you ever need assistance, please do not hesitate to reconnect with us directly by calling Mon-Fri, 8a-8p EST or Saturday 9a-6p @ 877-435-3287. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Fine product.
on April 20, 2017
Posted by: Marigold
from Asheville,NC
[This review was collected as part of a promotion.] We had Frigidare before and it lasted almost twenty years. So naturally we selected another one. The only disappointment is that there's no light in the freezer.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great value
on April 26, 2017
Posted by: Envirogrrrl
from Florida, United States
[This review was collected as part of a promotion.] This fridge is a great product for the price. The ONLY complaint I have is the storage on the door. Things slip through and fall onto the floor.
I would recommend this to a friend!
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, May 16, 2017
Hey Envirogrrrl, thank you for taking the time to share your review with us. I hope you are able to love your new refrigerator and adjust to the small obstacle with the door bins. Please contact us at 1-800-374-4432 if you should have any questions. Best regards, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
2
Handle broke off
on July 24, 2017
Posted by: VirginiaF
from Pittsfield, MA, United States
[This review was collected as part of a promotion.] I live alone so the refrigerator door doesn't get an unusual amount of use. After only eight months, the refrigerator handle broke off in my hand. Come to find out, this is not covered!! Also the freezer makes some loud noises once in awhile.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, July 26, 2017
Oh no, VirginiaF! I hate to hear about your door handle. Please look for my email communication to you shortly. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features and lots of room
on November 1, 2017
Posted by: Mom25
from St. Louis County, MO, United States
[This review was collected as part of a promotion.] Need a new fridge and this caught my eye.. love all the room inside
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fastest freezer ever.
on September 12, 2018
Posted by: Happy in Ogden
from Ogden, Utah
[This review was collected as part of a promotion.] We bought this refrigerator almost a month ago and have been amazed at how quickly it freezes ice cubes. We haven’t wanted an ice dispenser for various reasons. This freezer is the fastest we have ever had.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com