Customer reviews from hp.com
HP - Laser Jet Toner Q2612Ag Govt Cartridge Black Laserjet - Black
Average customer rating
4.8
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
105
4 Stars
9
3 Stars
3
2 Stars
0
1 Star
1
98%of customers recommend this product.
(
62 out of
63)
Customer Reviews for HP - Laser Jet Toner Q2612Ag Govt Cartridge Black Laserjet - Black
Posted by: JmcTX
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have an issue in our office with people telling me they took the last toner cartridge and then it's an emergency when they start to see faded printing. We live in a small town and have extremely limited access to local purchases, so always knowing the HP delivery is just a day away is a HUGE comfort!!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: lrbjr
from philadelphia pa
Verified Purchase:Yes
[This review was collected as part of a promotion.] came on time and worked, came in well wrapped box, came to correct house and didn't have to walk next door
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Yooo1
from Philly
Verified Purchase:Yes
never an issue with the toner cartridges. Will reorder.
I would recommend this to a friend!
Performance
5
Written by a customer while visiting hp.com
Posted by: FBP13
from Littleton Colorado
Verified Purchase:Yes
I reviewed the cartridge options and put in the model number and was told this was the one I needed. It is not. I am frustrated.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, June 26, 2020
Hi,
I am sorry that you did not get the correct cartridge. I can understand why you are not giving it more than one star.
Please return it. The return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I am sorry that you did not get the correct cartridge. I can understand why you are not giving it more than one star.
Please return it. The return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: TomD011
from Scranton, PA
Verified Purchase:Yes
I've always been a proponent of getting the best Quality products, m,eans getting the best results, which is why I insist on buying original HP Toners.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
I've always trusted HP, and while I'm not sure, this last cartridge seemed to run out of ink in less than half the time for all previous ones - do they now contain less ink?
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: martin53
from Laguna Hills, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I lost count of how many cartridges I have bought for my 2005 LaserJet 1012. It's been 16 years use as a daily printer, and it keeps humming along, amazing! No hassles, no paper jams, just doing its job. The cartridge is easy to replace and lasts thousands of pages.
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com
Posted by: Carol C
from WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have always counted on the quality of original HP products.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com