Customer reviews from Samsung US
Samsung - Laser Multifunction Printer - Color - Plain Paper Print - Desktop
Average customer rating
3.8
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
15
4 Stars
11
3 Stars
7
2 Stars
5
1 Star
2
70%of customers recommend this product.
(
23 out of
33)
Customer Reviews for Samsung - Laser Multifunction Printer - Color - Plain Paper Print - Desktop
Customer Rating
3
make sure you read carefully before you buy
on December 15, 2011
Posted by: Lowly1
from MidWest
It functions well enough for a home office but not a small business. Read carefully. I thought I was buying a wifi adapted CLX-3185 but mine required hard wire connection and is completely unsuitable for my needs. Quality of printing is acceptable but not outstanding.
Pros: Inexpensive
Cons: Did not meet expectations
Features
2
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good
on August 22, 2011
Posted by: TimelessMD
Just fired it up. Looks great! Easy to hook up and run...
Pros: Inexpensive, Realistic color, Lightweight
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Can anyone say PAPERJAM?
on February 13, 2012
Posted by: huemeister
from Allentown, PA
Expertise:Expert
I've had this a few months, it was a Christmas present. What a waste of money!!! I've had printers that lasted for ten years; in this short amount of time, I've had more paper jams than in ten years with my brand I can't name printer. This MFP was fairly cheap; now I know why. Most of the paper jams, I could just pull out. This last time, the fuser ate it and won't give it back; I am dead in the water. I have a Samsung warranty and an extended warranty, but I have a feeling I should just cut my losses; at this rate, it will be in the shop more than it will actually work.
Pros: Inexpensive, Realistic color
Cons: Poor quality, Did not meet expectations, eats paper for breakfast, eats paper for lunch, eats paper for dinner
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Could be better
on January 6, 2012
Posted by: Anonymous
Expertise:Expert
This replaced an inkjet printer, and I am happy with all but the fact that it cannot be set up wireless. It doesn't have a fax, but that I don't need on this machine.
Pros: Bright display, Durable, easy to use
Cons: not wireless
I would recommend this to a friend!
Features
3
Performance
4
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
on June 6, 2011
Posted by: caped212
Expertise:Intermediate
I was assured by the salesperson that the printer was completely compatible with my new MacBook Pro. He did mention that the disk which shipped with the product was for Windows only, and that I would have to download the file from online. That proved to be easier than said. The file proved to be three files. Getting those files to work was not easy. Even when I did get them up and running, scan still did not work. The printing function went in and out of wireless.
Cons: Did not meet expectations, unfriendly to mac
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Great printer
on February 3, 2012
Posted by: wwmcwwm
I received my printer today, and so far it is working great. Color is vibrant, print speed fast, and overall I am very pleased.
Pros: Bright display, Inexpensive, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This printer hogs electricity
on January 17, 2012
Posted by: Homeuser64
from illinois
Expertise:Intermediate
The printer takes a lot of electricity periodically during the heating cycle. Enough to make the lights blink on a 20amp service. Some say peak is 7 amps. Otherwise it works well. Setup is a little glitchy on OSX.
Pros: Bright display, Realistic color
Cons: Did not meet expectations, electricity hog
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
1
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
setup poor supported
on September 26, 2011
Posted by: lenovostandards
from germany
Expertise:Intermediate
does not work nor print after set up an reading of docs, no display if USB works or not
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
2
Written by a customer while visiting Samsung US