Customer reviews from ATT.com
Samsung - Focus S 4G Mobile Phone - Black (AT&T)
Average customer rating
4.5
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
96
4 Stars
25
3 Stars
6
2 Stars
5
1 Star
4
91%of customers recommend this product.
(
124 out of
136)
Customer Reviews for Samsung - Focus S 4G Mobile Phone - Black (AT&T)
Customer Rating
4
Focus Worthwhile Only After Mango Update
on December 3, 2011
Posted by: alm4hope2
from Madison
Just passed the one year mark with my Focus & Windows 7 OS with AT&T, along with my husband.
Frustrated initially with lack & poor quality of apps & features. Been wishing I had gotten an iPhone last year instead. But with the latest Mango update, I can be content for a while, b/c now I have copy & paste, predictive text etc.
Uses Xbox games and integration. Most games & apps have little appeal for me--especially since so many cost $ when I get them free on my iPod Touch! Lacks many popular commercial apps, too. Just got "Delta" for those of us who are Skymiles Members, for example.
Apps continue to improve. I don't like the "list" form vs. the screens of icons (iPhone & Android) of Windows 7 OS for apps. First true full touchscreen smartphone I've used.
Sometimes Zune (PC syncing) problematic. Navigation awkward sometimes, & touchsceen not always responsive. Often mistype/misspell b/c keys are small.
Nice integration w/Windows Live, Skydrive, Google. Added memory chip. Wish it were 4G. Bought "CaseMate" with it & highly recommend--have dropped countless times, but phone not fazed!
Would recommend, but would also consider others!
Pros: camera/video quality, speaker, Wi-Fi capable, durable, ease of use
Cons: battery life, poor navigation, small keys
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4
great phone. fun to figure out. charges slow
on December 14, 2011
Posted by: appleloveronwindows
from seattle
Goof phone. Needs more profile optiond for ringtones. Could charge a lot faster. Cool that the charger fits Samsung and HTC..
Pros: menus, speaker, Wi-Fi capable, durable, good for texting
Cons: battery life
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
THIS PHONE IS OUTSTANDING.
on December 18, 2012
Posted by: MarkfromColorado
from Manhattan, New York, NY, USA
THIS ONE IS THE MOST AMAZING I HAVE EVER HAD SECOND TO NONE ITS EVERYTHING I EVER WANTED ON A CELLPHONE.
Pros: its pure lightenig. like the speed of light.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
2
on February 14, 2013
Posted by: Tomasz
from Detroit, MI, USA
this phone is junk when you make calls you loose them when charge the battery and it is fully charged it drops anywhere from 2 percent to 8 percent this is not a good phone what so ever
No, I would not recommend this to a friend.
Response from ATT.comBy Robert , Social Media , February 19, 2013
Hello,
I’m with AT&T and I’m sorry to hear about your equipment issues. We will be happy to troubleshoot this for you. If you like, you can e-mail your account and contact information to ATTCustomerCare@att.com and I will be happy to research this inquiry for you. My normal working hours are 830am to 530pm EST M-F. Thanks, Robert G AT&T Social Media Manager.
I’m with AT&T and I’m sorry to hear about your equipment issues. We will be happy to troubleshoot this for you. If you like, you can e-mail your account and contact information to ATTCustomerCare@att.com and I will be happy to research this inquiry for you. My normal working hours are 830am to 530pm EST M-F. Thanks, Robert G AT&T Social Media Manager.
Written by a customer while visiting ATT.com
Customer Rating
1
on June 11, 2012
Posted by: boballen
Easy to learn to use like camera son likes games have some trouble using ley board
Pros: menus, camera/video quality, ease of use, good for texting
Cons: small keys
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1
New versions is a step-up
on June 4, 2012
Posted by: WLMmmmmm
from Portland, OR
I had the previous version of this phone and loved it. The new version is a step-up. Microsoft nailed it with Windows Phone. The ease of use and numerous useful feature and apps are excellent. I love the integration with Office and WindowsLive.
Pros: tools, menus, Wi-Fi capable, ease of use
Cons: bulky/heavy
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
2
Touchy
on June 11, 2012
Posted by: SftballFan
from Sacramento, CA
I can easily butt dial someone or hang up on them...when I don't want to but, try to hang up when I want to....maybe if I hit end call 3x. Not easy to redial. The game choices are limited. Sure wish the trade in time was 45days instead of 30.
Pros: camera/video quality
Cons: battery life, operating system
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
3
better than the blackberry
on June 12, 2012
Posted by: lizzad421
I always have issues with key pads, the touch screen I have found annoying also. The spell check helps me to understand the emails about spell check, (chuckle :))
However it is much better than the last phone I had and I am very picky when it comes to what I want, give up bulk for minor annoyance.
Then yes the phone is sleek, volume is excellent, picture quality is awesome. love the double sided camera, maybe as time goes on I will better understand the features , many that this phone has.
I would get another.
However it is much better than the last phone I had and I am very picky when it comes to what I want, give up bulk for minor annoyance.
Then yes the phone is sleek, volume is excellent, picture quality is awesome. love the double sided camera, maybe as time goes on I will better understand the features , many that this phone has.
I would get another.
Pros: menus, camera/video quality, speaker, battery life, Wi-Fi capable
Cons: operating system, durability
I would recommend this to a friend!
Written by a customer while visiting ATT.com