Customer reviews from ATT.com
Samsung - Focus S 4G Mobile Phone - Black (AT&T)
Average customer rating
4.5
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
96
4 Stars
25
3 Stars
6
2 Stars
5
1 Star
4
91%of customers recommend this product.
(
124 out of
136)
Customer Reviews for Samsung - Focus S 4G Mobile Phone - Black (AT&T)
Customer Rating
1
DO NOT GET THIS PHONE
on November 2, 2012
Posted by: IMAMILF
from Texas, USA
This phone is terrible. It lags, freezes, and is so NOT customizable. Its so un-fun to use and it just a waste of money. It will randomly shut off. NO WAY.
Cons: freezes
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
3
Great pictures but freezes
on July 25, 2012
Posted by: janetkay09
from Windsor VT
Got this phone for my fiancé and whenever he gets a text it freezes the lock screen. He hasto take out the battery to et it to unfreeze and a lot of the time he loses the text message. And sometimes it won't even come on after you put it in the lock screen!!
Pros: camera, wireless, clarity
Cons: freeze
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
5
Best smartphone ever!!!!!
on January 16, 2012
Posted by: Tomkat59
from Knoxville, TN
Can't say anything bad about this phone, wish I had purchased one as sooner. So glad i moved to a windows phone. Very satisfied.
Pros: tools, menus, Wi-Fi capable, ease of use, good for texting, games, camera/video quality, speaker, battery life, durable
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
What a nice phone, I'm so happy with it.
on December 30, 2011
Posted by: Anonymous
An awesome phone. I ditched my iPhone 4 and my Samsung Galaxy S2 for this. I love Windows Phone, it's a delight to use. The only thing that bothers me on Samsung phones is that they have the lock button on the side rather than on top.
Pros: tools, menus, Wi-Fi capable, ease of use, good for texting, camera/video quality, speaker, battery life, durable, screen, windows phone 7
Cons: limited memory, volume level, keyboard bug, bluetooth bug, not many apps yet
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3
on June 11, 2012
Posted by: nicole44
from tallahassee,fl
This particular phone freezes and the memory is limited on my daughters phone. My son's phone his voice mail will not activate (or pick up) it act is if his service is disconnected. The are good for kids that just want to have fun but i do not recommend then for adults or for business purposes.
Pros: tools, menus, games, camera/video quality, speaker, battery life, Wi-Fi capable, durable, ease of use, good for texting
Cons: battery life, poor navigation, volume level, limited memory, small keys, operating system, bulky/heavy, software bugs, freezes, durability
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
5
this is a very easy 2 use phone i love it!!!
on June 11, 2012
Posted by: jaimez
from apple valley,ca
This phone is lightweight has awesome battery life and is easy to navigate I love it just b sure 2 buy a case as phone is slippery!!
Pros: tools, games, camera/video quality, speaker, battery life, Wi-Fi capable, durable, ease of use
Cons: small keys
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
2
on March 15, 2013
Posted by: TD9999999999999
The battery needs charged every day
The button for the camera is on the side of the phone and every time you barely touch it the phone goes to the camera
Phone is not very user friendly
no way to look up apps not listed on Marketplace.
to make a call you have to look up the person you are calling tap on that then you have to tap on it again to make the call
Cannot delete calls history one at a time you have to delete all calls.
The button for the camera is on the side of the phone and every time you barely touch it the phone goes to the camera
Phone is not very user friendly
no way to look up apps not listed on Marketplace.
to make a call you have to look up the person you are calling tap on that then you have to tap on it again to make the call
Cannot delete calls history one at a time you have to delete all calls.
No, I would not recommend this to a friend.
Response from ATT.comBy Robert , Social Media , March 19, 2013
Hello,
I’m with AT&T and I’m sorry to hear about this. We will be happy to research this inquiry for you. If you like, you can e-mail your account and contact information to ATTCustomerCare@att.com and I can review this for you. My normal working hours are 830am to 530pm EST M-F. Thanks, Robert G AT&T Social Media Manager.
I’m with AT&T and I’m sorry to hear about this. We will be happy to research this inquiry for you. If you like, you can e-mail your account and contact information to ATTCustomerCare@att.com and I can review this for you. My normal working hours are 830am to 530pm EST M-F. Thanks, Robert G AT&T Social Media Manager.
Written by a customer while visiting ATT.com
Customer Rating
5
on November 8, 2011
Posted by: Supertom
I just picked-up my Focus S.... Deffinetly a great successor to the Focus. Screen is aswome ane the new processor makes thsi phome very intuitive...
Pros: tools, menus, games, camera/video quality, speaker, Wi-Fi capable, durable, ease of use, good for texting
Cons: battery life
I would recommend this to a friend!
Written by a customer while visiting ATT.com