Customer reviews from frigidaire.com
Frigidaire - 20.5 Cu. Ft. Frost-Free Upright Freezer - White
Average customer rating
4.5 out of 5
4.5
(26 Reviews)
Open Ratings Snapshot
Rating breakdown 26 reviews
5 Stars
16
4 Stars
8
3 Stars
2
2 Stars
0
1 Star
0
92%of customers recommend this product. 
(
23 out of 25
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 20.5 Cu. Ft. Frost-Free Upright Freezer - White
Customer Rating
4 out of 5
4
Great fridge!
on November 13, 2015
Posted by: Mrsmark
from Central Florida
Love the large fridge!! The only criticism would be that it needs more shelves in the door. Lots of wasted space.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
Help
on December 29, 2016
Posted by: Denise113
We seen this product listed on line and while we were out one day stopped into a store and checked it out and like the product. After getting it home within a month or so the light inside quit working. Have had numerous repair men out and the problem still isn't fixed. One said it was a faulty wiring and that he would file a claim with the manufacturer. Still waiting on a call back or a replacement if this can not be fixed.
I would recommend this to a friend!
Response from frigidaire.comBy RuthOnline Outreach SpecialistJanuary 13, 2017
Denise113, on behalf of Frigidaire I apologize for any inconvenience your appliance has caused you and your family. This is absolutely not the experience we wish upon any of our consumers. I regret that you had to have a service call so soon and unexpectedly. Please be on the lookout for an email from me shortly with some information for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Unique Product - fits our needs well.
on September 24, 2015
Posted by: grandlakejim
from Oklahoma, United States
This is actually a 3rd unit in a house that has a 45 cu.ft. commercial reach-in refrigerator and a 27 cu.ft. upright freezer. This can serve as backup if either of those has an issue or it can be a refrigerator or freezer as needed based on our weekend entertainment plans. It does the job. Seems to work great. Does everything we got it to do.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Great flexibility
on January 14, 2016
Posted by: Bibbybobby
I bought this because I can switch it from freezer mode to fridge. However 4months into owning it I saw ice accumulating on this frost free freezer and within a week from that it broke. I found a puddle on the floor and all my food defrosted. Frigidaire had someone come out and he knew exactly what its was , a known fan issue. He plopped a rubber piece on the fan and so far it works
I would recommend this to a friend!
Response from frigidaire.comBy Jennifer Online Outreach SpecialistFebruary 8, 2016
Hey Bibbybobby, we are happy to have you as a part of our extended family. We do understand that service has recently been completed on your appliance. If you should have any additional questions please do not hesitate to contact us directly. -Thank you,
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
exactly what it says
on May 16, 2015
Posted by: WendyO
from Florida, United States
I've had the fridge a couple of months now and it's doing really well. I wanted a fridge with no bell and whistles because too many "extras" usually require repairs. I love how big it is! It fits everything in it that I need it too, including plenty of drinks. The sides get really warm to the touch when its running, so I have to make sure nothing is directly beside it. The seal on the door is so strong we have to yank on it a couple of times to get it open, which can be frustrating. I will have to buy another shelf for the door. You only get 3 for the top part of the refrigerator door, it really needs to come with 4. Make sure you measure before you buy, it's a very tall fridge. I had to take out the cupboards above the old fridge because of that. The biggest reason I gave it a 4 instead of a 5, is that you can't level it. The door use to swing open and slam into the wall until we put a couple of square tiles under the front legs. Also water would pool inside up at the front instead of draining out of the back, which was also fixed by the tile under the legs. Despite that, I'm still very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
love it
on May 24, 2015
Posted by: jayswife
from Madisonville, Louisiana, United States
Lots of room for food. Love the basket drawers because food is visible. Great value. We bought this as our primary in our kitchen since we do not need wasted space of freezer space. We have a separate freezer that we use for frozen foods. Love the option of making it a freezer too.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
lots of room
on July 26, 2015
Posted by: stolz
from Huntsville, AL, United States
it works well for me.i use for drink cooler can get about 10 cases in it maybe more
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Lots of space for everything
on October 15, 2015
Posted by: Patzee
from Omaha, NE, United States
Very happy with this product and it is just the right size.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
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