Customer reviews from frigidaire.com
Frigidaire - 17.4 Cu. Ft. Upright Freezer - White
Average customer rating
4.6
(2,336 Reviews)
Rating breakdown 2,336 reviews
5 Stars
1,692
4 Stars
503
3 Stars
65
2 Stars
27
1 Star
49
96%of customers recommend this product.
(
1,824 out of
1,895)
Customer Reviews for Frigidaire - 17.4 Cu. Ft. Upright Freezer - White
Customer Rating
2
Broken within 5 months
on June 29, 2020
Posted by: Kellygrl1167
[This review was collected as part of a promotion.] Always dreamed of an all refridge. wish it had drawers. unfortunately it broke down within 5 month.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, July 11, 2020
Hello, Kellygrl1167!
Thanks for taking the time to provide your feedback. We are not pleased to learn the freezer stopped working. We were able to see your concerns are being addressed. Please reach back out to us if you need further assistance.
Bianca
Thanks for taking the time to provide your feedback. We are not pleased to learn the freezer stopped working. We were able to see your concerns are being addressed. Please reach back out to us if you need further assistance.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
Broke after 11 months
on July 31, 2020
Posted by: tagreen49
Bought 11 months ago, developed a Freon leak. Cannot find a local repairman. It has been 29 days! I have been able to talk to someone at Frigidaire only once, all other communication has been live chat. I would like for everyone at Frigidaire to unplug their refrigerator until mine is repaired.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, August 17, 2020
Hello, tagreen49!
I’m not pleased to learn about your issues with the refrigerator. I reviewed your account and see the unit was recently repaired. If the service visit didn’t resolve the issue, please reach back out to us for assistance.
Bianca
I’m not pleased to learn about your issues with the refrigerator. I reviewed your account and see the unit was recently repaired. If the service visit didn’t resolve the issue, please reach back out to us for assistance.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
Lousy Machine
on August 7, 2020
Posted by: Mattold
It's a good thing Frigidare discountined this model as it has proven to be a piece of junk. Have had it less than three years and have had unscheduled defrosting many times. Will not buy another Frigidare product of any type.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, August 25, 2020
Hi, Mattold!
Thank you for your honest and thorough review. We are sorry to learn of your experience with the freezer defrost cycle. Your feedback is certainly valuable to us as we ensure continuous improvement in our products. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Thank you for your honest and thorough review. We are sorry to learn of your experience with the freezer defrost cycle. Your feedback is certainly valuable to us as we ensure continuous improvement in our products. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
1
Ice build up on top of door
on September 1, 2019
Posted by: littlewolf1234
We are so disappointed in the freezer we recently purchased. From day one, there has been frost and ice build up on the top of the freezer door and just inside the front on the top of the freezer. Also, the door is extremely hard to open.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, September 4, 2019
Hi, littlewolf1234!
Thank you for sharing your experience. We are sorry to hear you are getting frost on the inside of your freezer! Please check for any gaps or tears in the door seal that may be letting in warm air. This is also a manual defrost model; if you are getting excessive frost build-up, please follow the instructions in your Owner's Manual to defrost the freezer! If you need further assistance, please give us a call at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thank you for sharing your experience. We are sorry to hear you are getting frost on the inside of your freezer! Please check for any gaps or tears in the door seal that may be letting in warm air. This is also a manual defrost model; if you are getting excessive frost build-up, please follow the instructions in your Owner's Manual to defrost the freezer! If you need further assistance, please give us a call at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great capacity fridge
on April 9, 2019
Posted by: Sixthgrade
from Utah
[This review was collected as part of a promotion.] Great fridge. Large and spacious. Works great. Closes tightly.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer!
on September 17, 2015
Posted by: Totlmuzikjunkie
from Grand Rapids, MI, United States
I bought this about 3 months ago and I am very happy with it! I love the fact that it seals so well. I don't think I will ever have to worry about it not closing all the way. And the seal is so tight that it is literally impossible to open the door while it's sealing! I love the space it provides, and we are actually planning to purchase half a cow in the next couple weeks. This should be plenty of space for all that meat! I also love the fact that you can lock it. That would be really convenient if you have it outside or if you have kids that like to get into alcohol.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
an OK refrigerator
on September 16, 2015
Posted by: j1bb
from Denton, TX, United States
This refrigerator does a good job of keeping food and drinks cold.
It has 2 drawbacks though. the shelf spacing cannot be adjusted and the door is difficult to open because of the seal.
It has 2 drawbacks though. the shelf spacing cannot be adjusted and the door is difficult to open because of the seal.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, September 30, 2015
Hi j1bb. We greatly appreciate you sharing your design commentary on your new all refrigerator, model FFRU17B2QW. Our team will evaluate your review to help in implementing future design improvements to our product lines. Should you need assistance, please call us directly. Best Regards –
Written by a customer while visiting frigidaire.com
Customer Rating
3
Wide Open Space
on October 15, 2015
Posted by: Ron T
from Portland, OR, United States
This is a second fridge and I needed only refrigerator space. Unfortunately, you seem to charge more for this when there is clear less material involved in making them.
I would recommend this to a friend!
Response from frigidaire.comBy Derrick , Online Outreach Representative, October 18, 2015
Hello, Ron T! Thank you for purchasing our Frigidaire All Refrigerator. I appreciate your feedback and comments. Thanks again for being a part of the Frigidaire family! –Kindly
Written by a customer while visiting frigidaire.com