Customer reviews from frigidaire.com
Frigidaire - 20.9 Cu. Ft. Upright Freezer - White
Average customer rating
4.7
(757 Reviews)
Rating breakdown 757 reviews
5 Stars
595
4 Stars
138
3 Stars
13
2 Stars
1
1 Star
10
97%of customers recommend this product.
(
586 out of
607)
Customer Reviews for Frigidaire - 20.9 Cu. Ft. Upright Freezer - White
Customer Rating
5
Very spacious
on April 8, 2020
Posted by: Sweetums
[This review was collected as part of a promotion.] I needed the extra space as I was buying more food due to the Covid-19
Written by a customer while visiting frigidaire.com
Customer Rating
2
Did not like because it was manual defrost
on August 19, 2015
Posted by: dteeters
I returned it for one with auto defrost. Did not want to manually defrost.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
No automatic Defrost
on August 21, 2016
Posted by: ChrisE1
from Jefferson, NH, United States
No where that I saw was it mentioned that this was not a frost free unit. With today's technology no one knowingly buys a unit they are going to have to remove food from every couple of months to chop out the ice. Of course now that it is a couple of months later, I doubt I can return the unit for a frost free unit or get credit for it.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Manual Defrost Freezer
on January 14, 2016
Posted by: one gals opinion
from La Mesa, CA, United States
We purchased this freezer early 2015. It is large and works fine, BUT I would not recommend it. We asked to purchase the largest freezer possible and specified we did NOT want a manual defrost. Couldn't figure out why there was so much frost...got a service call to check it out. Guess what? The technician delivered the sad news...not broken...just manual defrost. I depended on and expected the sales staff to know what is and isn't manual defrost. I would never knowingly buy something with antiquated technology that requires you to remove all of the food and use a hairdryer to melt the frost and deal with the draining water in an area that is near carpet. Truly disappointed we're stuck with this freezer!
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
It is not about the brand ..
on April 4, 2016
Posted by: LIDIAMADA
from New York, NY, United States
I BOUGHT THIS AND DIDN'T KNOW IT IS MANUAL DEFROSTING..
IT ACUMULATES A LOT ICE AND I HAVE TO TAKE ALL MY FOOD OUT TO DEFROST IT.. I work as a personal chef and do not have time for this
IT ACUMULATES A LOT ICE AND I HAVE TO TAKE ALL MY FOOD OUT TO DEFROST IT.. I work as a personal chef and do not have time for this
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
on July 16, 2017
Posted by: Vickij
from Marysville, OH, United States
[This review was collected as part of a promotion.] We love the high capacity! So quiet hardly know it is running
I would recommend this to a friend!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 17, 2017
Vickij, thank you for taking a moment to share your lovely upright freezer review. I am glad to hear how much you love the capacity and how quiet the operation is. I appreciate the ArcticLock™ thicker walls that keep food frozen for over 2 days if there is a power outage. Should you have any questions, please don’t hesitate to reconnect with us directly for assistance. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
Its just okay
on July 17, 2015
Posted by: Clarion
There is no automatic defrost. So frost builds up on the shelves in just 3-4 days
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
3
It's ok
on May 21, 2016
Posted by: ddc71
from York, PA, United States
I bought this a few months ago, it is a frost free unit. After a week, it has frosted over and makes a funny humming sound. I can't seem to keep it de frosted.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Matt, Online Outreach Specialist, May 25, 2016
Hello friend! We have checked over the specifications for the freezer FFFU21M1QW and show that it is not a frost free model. If you need further assistance please contact us directly.
Written by a customer while visiting frigidaire.com