Customer reviews from www.electrolux.com
Electrolux - ICON 18.6 Cu. Ft. Upright Freezer - Stainless Steel
Average customer rating
4.3
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
18
4 Stars
7
3 Stars
2
2 Stars
1
1 Star
2
86%of customers recommend this product.
(
25 out of
29)
Customer Reviews for Electrolux - ICON 18.6 Cu. Ft. Upright Freezer - Stainless Steel
Customer Rating
5
Neighbors developed “fridge envy”
on June 5, 2019
Posted by: vanguard23
from San Marcos, TX
[This review was collected as part of a promotion.] My wife and I were having our new house built and I came across the Electrolux Icon full fridge and full freezer combo with trim kit and had our builder customize the cabinets to fit this baby. It was somewhat of a challenge to get the casters installed and required some assistance getting that done but it was smooth sailing with the rest of the install including the trim kit.
Now, everyone who visits the house marvels at the size of our fridge and some neighbors even developed “fridge envy”. Totally love the aesthetics...looks more expensive than it is. We’ve only had it a couple of months but loving it so far...the look, the ample space, the lighting, thoughtful design, and relatively
quiet. I just hope this full fridge - full freezer combo is durable and keeps on working for years.
Now, everyone who visits the house marvels at the size of our fridge and some neighbors even developed “fridge envy”. Totally love the aesthetics...looks more expensive than it is. We’ve only had it a couple of months but loving it so far...the look, the ample space, the lighting, thoughtful design, and relatively
quiet. I just hope this full fridge - full freezer combo is durable and keeps on working for years.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Nice!
on June 8, 2019
Posted by: Maryl
from Los Angeles
[This review was collected as part of a promotion.] I love having a side by side stand-alone freezer and refrigerator. The Electrolux replaced older brands that were no longer on the market. I am very happy to have them and hope they will remain on the market for the next time I need to replace! Nothing lasts forever so when you love a product you like to plan for this. They are great. well, lit, and accommodate all of my products. I recommend them for those who have enough space and like this feature of grandeur, separate appliances, and not at the cost of built-ins while looking like build ins.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Great Freezer!
on June 10, 2019
Posted by: SteveS
from Middleton, Idaho
[This review was collected as part of a promotion.] We bought this with our new home (just in February) and it has been great. No issues, problems, etc. We were able to consolidate the entire freezer and subfreezer into one unit. Great!!
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
3
Some good, some bad
on June 14, 2019
Posted by: KurtG
from Chicago, IL
[This review was collected as part of a promotion.] I've had a bit of a journey with this unit - 1, it came in bent. Frame was bent and ultimately had to be replaced.
2. Replacement unit drawers wouldn't latch, so those needed to be replaced then as well.
2. Replacement unit drawers wouldn't latch, so those needed to be replaced then as well.
Overall, unit looks and functions great now, just has been a journey to get here.
I would recommend this to a friend!
Response from www.electrolux.comBy Ashton, Online Outreach Specialist, June 17, 2019
Hi, KurtG!
Thank you for sharing your experience. We are happy to hear you are now able to enjoy your new freezer! If you have any further concerns, please let us know by giving us a call at 877-435-3287 Monday through Friday, 8:30a to 8:00p EST at your convenience.
Best,
Ashton
Thank you for sharing your experience. We are happy to hear you are now able to enjoy your new freezer! If you have any further concerns, please let us know by giving us a call at 877-435-3287 Monday through Friday, 8:30a to 8:00p EST at your convenience.
Best,
Ashton
Written by a customer while visiting www.electrolux.com
Customer Rating
5
So far so good
on August 8, 2019
Posted by: stach
from Poway Ca
[This review was collected as part of a promotion.] This came with our new home. It looks great and we get lots of compliments about it.. Ours is actually a side by side counter depth freezer/fridge combo. The appliance has been in the house about year and it works better than any freezer we have ever had. I am personally not a big fan of counter depth appliances, since it limits choices once the appliance is replaced, but if this is what fits your space it is a very good option
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
1
Horrible excuse for a high cost item.
on September 14, 2019
Posted by: GreenSky
from Las Vegas, NV
[This review was collected as part of a promotion.] This fridge/freezer came with the new house. Reviews have all been terrible and I understand why.
Almost immediately we had loud noise. Tech came out and recharged it so it would at least hold temp for awhile. Parts ordered. Tech returned to find not all parts were shipped. Had to return the next week.
Then ice maker stopped working. Valve was defective. Took weeks to get that going.
In the 8 months we've owned this pile of garbage we've have 8 or 9 visits from techs.,
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Ashton, Online Outreach Specialist, September 16, 2019
Hi, GreenSky!
Thank you for sharing your experience. We are sorry to hear that you have encountered such issues with your freezer! We understand your concerns. In researching your file, the most recent repair was completed in early August. If you are having any current issues, please give us a call at 877-435-3287 Monday through Friday, 8:30am to 8:00pm EST at your convenience so we can help!
Best,
Ashton
Thank you for sharing your experience. We are sorry to hear that you have encountered such issues with your freezer! We understand your concerns. In researching your file, the most recent repair was completed in early August. If you are having any current issues, please give us a call at 877-435-3287 Monday through Friday, 8:30am to 8:00pm EST at your convenience so we can help!
Best,
Ashton
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Great freezer
on October 24, 2019
Posted by: Nittany lion1
from Bradenton florida
[This review was collected as part of a promotion.] Great looking unit and we love it.
It works great for our family
It works great for our family
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Great freezer
on October 28, 2019
Posted by: Steve66
from Las Vegas, NV
[This review was collected as part of a promotion.] Our new freezer was part of the appliance package for our new home and now that we've been in for a little while, we love it. It's large enough to hold all the food needed for our large family gatherings.
No, I would not recommend this to a friend.
Written by a customer while visiting www.electrolux.com