Customer reviews from www.electrolux.com
18.6 Cu. Ft. Upright Freezer - Stainless Steel
Average customer rating
4.5
(93 Reviews)
Rating breakdown 93 reviews
5 Stars
67
4 Stars
14
3 Stars
6
2 Stars
2
1 Star
4
92%of customers recommend this product.
(
85 out of
92)
Customer Reviews for 18.6 Cu. Ft. Upright Freezer - Stainless Steel
Customer Rating
5
looks amazing, does its job well
on June 10, 2018
Posted by: Snyperwolf
from Las Vegas, NV
[This review was collected as part of a promotion.] This came as an upgrade package in our new home and were more than happy with the install. The unit is well constructed, looks amazing, and the inside is well designed to fit everything we need.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Large Freezer with convenient drawers
on September 9, 2018
Posted by: Russell_da_muscle
from Lehi, UT
[This review was collected as part of a promotion.] Living with the Freezer for a month now and have loved how large it is. Holds ice cream, lots of frozen meat, and all the things we need in the freezer.
Response from www.electrolux.comBy Alexis, Online Outreach Specialist, October 3, 2018
Hey there, Russel_da_muscle. Thanks for your feedback! Extra space is always great! Glad to hear that we could help satisfy your food storage needs.
Should you ever need assistance, please contact us at 888. 203.1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST.
Thanks,
Alexis
Should you ever need assistance, please contact us at 888. 203.1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST.
Thanks,
Alexis
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Huge
on October 16, 2018
Posted by: Brian27
from Cypress, Tx
[This review was collected as part of a promotion.] I bought and had this installed side by side with the fridge. I am very pleased with how quiet it is and all the storage bins and drawers.
Only con is there is no filter for the ice maker. Since it’s a built in, one on the waterline behind the unit doesn’t make since.
Only con is there is no filter for the ice maker. Since it’s a built in, one on the waterline behind the unit doesn’t make since.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Best Freezer I have ever bought
on June 12, 2019
Posted by: Alex K
from Columbus, OH
[This review was collected as part of a promotion.] We have had this freezer for several months, and it has been the best freezer I have ever purchased. The stay soft bin is amazing; ice cream comes out frozen, yet scoopable! Everything else is frozen solid, but no freezer burn has occured. The ice maker on the inside is also good; we purchased a scoop, and it is excellent. I greatly recommend this freezer (and the refrigerator) to anyone with the space.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Great freezer! Love how it’s so organized!
on June 26, 2019
Posted by: Jennieinme
from Alton Bay
[This review was collected as part of a promotion.] I bought it a few months ago and it is everything I wanted. Can organize everything and it’s plenty big to handle all my freezable items!
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
1
Extremely loud
on May 2, 2020
Posted by: unhappy customert
This freezer is very loud when running, there is a constant hum through out the entire house, we had checked and replaced, second unit is just as loud.I cannot stand to stay in the same room as this device, for a unit in this price range I cannot believe this. Fridge is perfect, freezer I cannot stand. very disappointing
No, I would not recommend this to a friend.
Response from www.electrolux.comBy R'Shaye, Online Outreach Specialist, May 12, 2020
Hello, Unhappy customert.
Thank you for taking the time to share your feedback. I apologize your experience has been less than great. Please know this is not the experience we wish on any of our customers.
Some surfaces on floors, walls, and kitchen cabinets may possibly make sounds more noticeable. Electrolux uses some of the finest quality materials available and sophisticated assembly processes to assure manufacturing accuracy. Quality tests are continually conducted to provide the consumer with the best appliance possible in the industry. Should you feel there is a more pressing concern regarding the noise or any other concerns, please call our Customer Care Team at 877-435-3287 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Thank you for taking the time to share your feedback. I apologize your experience has been less than great. Please know this is not the experience we wish on any of our customers.
Some surfaces on floors, walls, and kitchen cabinets may possibly make sounds more noticeable. Electrolux uses some of the finest quality materials available and sophisticated assembly processes to assure manufacturing accuracy. Quality tests are continually conducted to provide the consumer with the best appliance possible in the industry. Should you feel there is a more pressing concern regarding the noise or any other concerns, please call our Customer Care Team at 877-435-3287 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Love the ice Cream door !
on May 20, 2020
Posted by: pharmdico
from Franktown, CO
[This review was collected as part of a promotion.] We have only been here about 6 weeks, but love this Freezer! It is huge! Which is great, since I have 2 growing boys
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Beautiful unit
on February 19, 2018
Posted by: GreggB
from Cooper City, FL, USA
[This review was collected as part of a promotion.] I am very happy with both the refrigerator and the freezer
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com