Customer reviews from Nespresso USA
Nespresso - CitiZ Espresso Maker - Black
Average customer rating
4.7
(138 Reviews)
Rating breakdown 138 reviews
5 Stars
102
4 Stars
33
3 Stars
2
2 Stars
1
1 Star
0
80%of customers recommend this product.
(
4 out of
5)
Customer Reviews for Nespresso - CitiZ Espresso Maker - Black
Customer Rating
4
Pixie machine
on June 19, 2025
Posted by: Pixie
from New York
[This review was collected as part of a promotion.] I love the new pixie machine. Annoyed the pixie machine I replace d malfunctioned as it was fairly new. I would have preferred to repair and wish the machines had a better warranty policy,
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect cup every morning on an attractive machine
on March 24, 2025
Posted by: AGL
from Seattle
This little Pixie has changed our lives for the better. We get the perfect espresso every morning and the minimalist design looks elegant on the counter.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
New machine a failure
on May 25, 2026
Posted by: cris
from USA
Had an older pixie made in Switzerland, worked great for 10 years, then began leaking. New one problematic, does not descale properly, etc.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, May 26, 2026
Thank you for your review, Cris. We're disappointed to hear you've been experiencing a machine issue. Nespresso machines include at least a one-year warranty with purchase. Would you please call us at 1-800-562-1465 when you are near your machine? We'll be happy to help.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nice Machine
on March 30, 2026
Posted by: Spresso
from Indiana
[This review was collected as part of a promotion.] My machine is great. Three reasons not a 5 star is that the drip tray sticks, only 2 color choices of machines and coffee capsules are a bit high.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect for two!
on June 30, 2025
Posted by: Mimi
from New York, NY
I have been using my pixie for over 2 years, works great and the hubby got hooked too! Takes little counter space and has all the good flavors available I like.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
on May 23, 2020
Posted by: rachel_r19
I definetly prefer this to Keurig. I find that Nespresso makes for a much stronger coffee. My one complaint is that the pods are harder to find and are pretty expensive
Written by a customer while visiting influenster.com
Customer Rating
5
on May 24, 2020
Posted by: k_spunkii
Nespresso mmmm so good morning night literally anytime .... so rich and creamy and flavorful
Written by a customer while visiting influenster.com
Customer Rating
4
on May 26, 2020
Posted by: marilyne84
I think its really pretty , the machine makes great coffee , it looks expensive. But !! It is soooo noisy that early morning i dont use it because it wakes my kids . Thumbs up for the design seriously its sleek and chic .
Written by a customer while visiting influenster.com