Customer reviews from geappliances.com
GE - RightHeight 4.8 Cu. Ft. 13-Cycle High-Efficiency Steam Front-Loading Washer - Ruby Red
Average customer rating
4.2
(788 Reviews)
Rating breakdown 788 reviews
5 Stars
531
4 Stars
112
3 Stars
37
2 Stars
21
1 Star
87
83%of customers recommend this product.
(
641 out of
770)
Customer Reviews for GE - RightHeight 4.8 Cu. Ft. 13-Cycle High-Efficiency Steam Front-Loading Washer - Ruby Red
Customer Rating
5
EVERY FEATURE I COULD WANT!!
on April 6, 2014
Posted by: KimW1972
from Wichita, KS
Comparing front-load washers/dryers was an overwhelming experience. When I finally selected this model, I second-guessed myself until I had used it a few times. I'm not POSITIVE I made the right decision. The machine is quiet, has options for ever possible wash need, the operation manual and quick reference guide were easy to read and understand and my clothes have never been cleaner. Cosmetically? GORGEOUS!! Even my husband is excited to do laundry now, because he loves the "cockpit-like instrument panel" LOL
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Promises more than it delivers
on April 6, 2014
Posted by: micjacobs
from Pittsburgh, PA, United States
I purchased this washer (and matching dryer) about 6 months ago. Size and design with the built in riser worked well for my laundry room. Some of the features were very promising, including vibration control and overnight dry. Unfortunately my experience has not lived up to my expectations, especially on a machine at this price point. The first unit failed after about 3 weeks and was ultimately replaced by GE when the problem could not be diagnosed in a reasonable amount of time. The second unit has been functioning but not as it should be. Since delivery it has had ongoing problems with load balancing, on moderate to large loads it will sometimes take an extra hour or more fully balance when entering the spin cycle. While I understand when the machine has to balance one or two times, it can repeat this a dozen times. Also whenever it enters a spin cycle it makes a horrible banging noise and shakes (likely to the point of "walking if not the for the floor plan restricting movements). Trying different vibration control modes only makes it worse(not convinced there is true active vibration damping here). I did have it serviced with replacement of the drum but not real change in function. I also try to run smaller loads when possible, and while this helps somewhat, I am confused as to why I purchased a 4.8 cubic foot machine if I cannot take full advantage of the capacity. While the machine does get my clothes clean(actually does a reasonably good job), the very load banging can wake someone from sleep and combined with cycle times that are very unpredictable and inability to use full capacity leave me unable to recommend this machine despite initial high hopes.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
1
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Good machine
on April 26, 2014
Posted by: Jvsek17
from Warren, NJ, United States
Good machine with good number if cycles. Washing machine leaks from front of unit. Instruction manual says this is "normal operation" in my opinion normal operation means something doesn't leak and water gets under your 200lb machine. Everything cleans well but occasional leak is annoying.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Wish it didn't leak
on May 21, 2014
Posted by: mulvy
from Tacoma, WA, United States
Wish my washer didn't leak when I run the drum clean cycle
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
great new addition
on June 11, 2014
Posted by: meme91
bought it two weeks ago. has been great except that the seal ring came off. was a but hard to get back on, but we did it with two people
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Dispenser doesn't drain!
on July 8, 2014
Posted by: HansenCindy
from Des Moines, IA, United States
We are on machine #2, same problem. Dispenser drawer fills with water & doesn't drain. Have Never used softener in it, which I prefer. Two new parts didn't work. Almost 7 months waiting for GE to come up with a fix. Now the drawer tab broke! Very disappointed!!
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
GE front load washer
on July 29, 2014
Posted by: Kevin020166
from Davenport, IA, United States
laundry takes to long to do as additional rinses are required to get rid of all soap. Soap drawer has been replace once under warranty and problem still occurs. Very unhappy with the washer and dryer and would like GE to credit back so different GE model can be purchased. Clothes coming out of dryer are not soft due to soap not being out. My new washer and dryer are under 1 year old.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
mold
on July 29, 2014
Posted by: fred765
from California, United States
Beware, if you don't prop the door open to vent and keep it open to keep inside dry, then mold will grow and all your clothes will stink.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com