Customer reviews from geappliances.com
GE - RightHeight 4.8 Cu. Ft. 13-Cycle High-Efficiency Steam Front-Loading Washer - Ruby Red
Average customer rating
4.2
(788 Reviews)
Rating breakdown 788 reviews
5 Stars
531
4 Stars
112
3 Stars
37
2 Stars
21
1 Star
87
83%of customers recommend this product.
(
641 out of
770)
Customer Reviews for GE - RightHeight 4.8 Cu. Ft. 13-Cycle High-Efficiency Steam Front-Loading Washer - Ruby Red
Customer Rating
3
Worked great, until it didn't
on August 6, 2015
Posted by: Rac12
from Colorado
Love the color, does a great job of cleaning. Gentle. Until it became a paper weight. Couple months later GE ended up replacing. Same unit, still love the color and how it works, hoping this one lasts longer!
Features
4
Performance
4
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible washer!
on November 10, 2015
Posted by: Love GE Dryer
from Grovetown, GA, United States
Stinks all the time and plenty of bleach cleaning done but continues to smell awful. Does not allow enough water to get clothes clean. Awful cleaning and I was warned by many people to not get a front load washer.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
bumpy loud
on February 10, 2016
Posted by: trikyspaces
from North Carolina, United States
horribly LOUD and have had 3 service calls in less than a month washer has leaked and had a new computer board replaced and still has water in the softener compartment and I dont use softener and washer had a loose shock was replaced and it still bounces around...time wise takes forever to to a load of laundry
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Leaking and having trouble spinning
on July 11, 2016
Posted by: Michiganguy
from Lake City, MI, United States
I've had this washer for less than 2 months. From the beginning it always slams back and forth when getting ready to spin like its out of balance but does stop once it's spinning. Still highly annoying to hear. Now in the past week it has started to leak water out the front left of the machine leaving puddles on my floor. This is my 3rd ge machine and all have been junk. Very disappointed.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
5
Response from geappliances.comBy Jill at GE, GE Appliances, July 13, 2016
Hello. Thank you for taking the time to write a review on your washer. I regret any inconvenience you are experiencing and I am happy to help. Please take a look at a few suggestions we have to offer regarding the vibration you are experiencing, found in our following link:
http://products.geappliances.com/appliance/gea-support-search-content?contentId=17446
Also, leaks on a front load washer can be caused by soil and soap being left on the door seal after a wash. Please be sure to carefully wipe off the rubber door seal to prevent small leaks, making sure to wipe the edge of the gasket.
I hope this information is helpful to you. We appreciate your feedback.
http://products.geappliances.com/appliance/gea-support-search-content?contentId=17446
Also, leaks on a front load washer can be caused by soil and soap being left on the door seal after a wash. Please be sure to carefully wipe off the rubber door seal to prevent small leaks, making sure to wipe the edge of the gasket.
I hope this information is helpful to you. We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
2
Washer develops strong unpleasant smell over time
on July 22, 2016
Posted by: sean337
We bought these for their size and from our dealer telling us there would be no mold/mildew. Unfortunately we have not had that experience despite changing soaps and cleaning filters per GE recommendations.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Problems
on August 30, 2016
Posted by: DanvilleRN
from Danville, CA
I bought this on the advice of the salesman. Very disappointed. Had the service people out 4 times now.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality
on June 29, 2018
Posted by: wp636
from Peoria, Illinois
My wife and I are retired and only do laundry about every 2 to 3 weeks and the loads are still small. We purchased this machine 3 years ago and already the bearings in the tub are so loud you can hear the machine anywhere in the house and they will need to be replaced soon. Considering what we paid for the machine it should have been of much better quality.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality machine
on August 21, 2019
Posted by: Muccia00
from Raleigh, NC
After owning the machine for just under 4 years, it has leaked and now needs all new parts totaling $872 plus labor of $294! It doesn’t seem worth fixing since it’s no longer manufactured but it was not a good investment. I would have expected a good 10 years out of this appliance but that hasn’t happened.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances , August 26, 2019
Hello Muccia00 - Thank you for your feedback. We're sorry for your experience. If you will email your details to eResponse@geappliances.com, we’ll be happy to look into this for you. In your email, please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your washer. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com