Customer reviews from geappliances.com
GE - RightHeight 4.8 Cu. Ft. 13-Cycle High-Efficiency Steam Front-Loading Washer - Ruby Red
Average customer rating
4.2
(788 Reviews)
Rating breakdown 788 reviews
5 Stars
531
4 Stars
112
3 Stars
37
2 Stars
21
1 Star
87
83%of customers recommend this product.
(
641 out of
770)
Customer Reviews for GE - RightHeight 4.8 Cu. Ft. 13-Cycle High-Efficiency Steam Front-Loading Washer - Ruby Red
Customer Rating
1
Won't spin a nomal load
on June 4, 2015
Posted by: Nooo
from USA
I bought this unit in Jan 2015 and it has not been working as it should...unit won't spin a normal load...
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on June 14, 2015
Posted by: TrishToo
The knob is easy to grip and large enough for my "stiff" fingers. I like the various cycles, since we all have allergies to dust mites.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Declining performance
on June 24, 2015
Posted by: teresab
from Rochester, NY, United States
I brought this front load washer less than 6 months ago. I have noticed that the cycle time shown on the display is no longer consistent with the actual time required to wash the load. The actual wash cycle time is currently 2X the time shown on the display.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
WORKS WELL SO FAR NO COMPLAINTS
on July 28, 2015
Posted by: kf120
from Maryland, United States
have had the washer for about a month now and no issues. it has a slight vibrating motion for about a minute in the beginning of the cycle. It is still pretty quiet during that and very quiet the rest of the time. I like the height with the built in pedestal and I am only 5'1". The gasket seems to drain well but I leave the door cracked open in between loads. So far we have had no issues with the functioning of the washer. I really like it. seems to get the clothes clean. My kids like to watch the clothes tumble around and can help now with it being a front loader. It does have a lock function on the control panel so kids can't change it once set, but an adult can. Beware that front load washer doors only open from the right to the left. Our washer had to be on the right where the drain was so the doors to washer and dryer open in the middle. It's a minor nuisance, but it doesnt take much to move the clothes around the doors and into the dryer. If you can have your washer on the left side, you'll have a easier time transferring clothes. Just something to think about. i wanted a front load washer and didn't care about which way the doors went. With this washer you do have to clean and check a filter in the front panel of the washer every six months, which I see myself forgetting to do. It's a good washer, made in USA i believe, and the rebates and features made it worth it for us.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Jury is still out
on July 29, 2015
Posted by: singergal
from Dallas, TX, United States
As of now, not happy at all. Just installed - on the 3rd load of laundry, the machine refused to fill with water - had to empty the pump filter on every cycle emptying gallons of water (literally) into a bucket and trying to catch it all was a 2 person job. Hoping they will fix it today.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Exchanged 3 Times and Retuning the 4th!
on August 11, 2015
Posted by: jagitator1
from Staten Island, NY
I reviewed this model 11 months ago and gave it one star which appears in these reviews. I rated a 4th replacement one star almost a month ago and still don't see it so I'm writing again.
So many reviews are positive so I tried a second and it was just as bad as the first, constantly spinning slowly, stopping, restarting, spinning slowly and stopping often for an hour or more trying to extract water in the final spin. It did not, however, fill the fabric softener dispenser to the top with water as the first one did.
I exchanged it for a third and during drain it flooded my laundry room.
I exchanged it for a fourth and it arrived with the basket light missing. A technician fished it out from behind the control panel and installed it. So a 34 minute SPEED WASH takes, on average, an hour and 15 minutes. A 1 hour and 8 minute NORMAL WASH takes about 1 hour and 45 minutes. Some NORMAL WASHES take over 2 hours. Five cotton knit shirts on a 54 minute DELICATE WASH take an hour and a half. The washer is perfectly level and sits on a ceramic tile over concrete basement floor so that does not seem to be the problem. I believe the problem is that GE designed this model to extract every last ounce of water from garments and to spin so smoothly (the only positives) at the expense of time. But that's just my guess.
The matching dryer, on the other hand, is excellent.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
3
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
3
Finicky
on August 17, 2015
Posted by: PDXliving
from Portland, OR, United States
This washer has a lot of great features, some of which are great if you have allergies or have heavily soiled laundry. It does a good job of cleaning and is gentle on laundry. The drum size is large so it can hold a lot, but you have to be careful about loading because it can be quite finicky when it gets to the spin cycle. It seems to be very sensitive about balancing the load, so even though the drum can hold a large size load, it keeps resetting until it finds just the right balance which can add up to 30 minutes to your load wash time. At times it cannot complete the spin cycle at all. I have found if you keep the loads more medium size it seems to operate properly. I have owned several other front loading washers and never experienced this issue with balancing the load. This is my second of the same machine; this first one had to be replaced while under warranty as it chronically failed to spin out the load.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Looks great needs vast improvement
on October 19, 2015
Posted by: Doeyes
from Boston
Have had trouble with it since day one. It's the computor as usual.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
3
Written by a customer while visiting geappliances.com