Customer reviews from lg.com
LG - Xenon GR500 Mobile Phone (Unlocked) - Blue
Average customer rating
3.6
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
17
4 Stars
16
3 Stars
9
2 Stars
3
1 Star
8
57%of customers recommend this product.
(
30 out of
53)
Customer Reviews for LG - Xenon GR500 Mobile Phone (Unlocked) - Blue
Customer Rating
5
Nice Phone
on February 18, 2010
Posted by: tndmorgan
from Halifax, PA
I picked up a XENON while out of state on business when my phone died. I have been more than satisfied with it. The touch screen is very accurate, the ring volume is plenty loud and there are plenty of extra features.
I would recommend it to anyone.
I would recommend it to anyone.
Pros: Quality, Features/Settings, Performance, Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Love it!!!!!!!!!!!
on January 1, 2010
Posted by: HISGURL
from Lawrenceburg, TN
I got this phone for christmas... Its totally awesome I love it... Mine hasnt had any problems at all... Its the best... I love the feedback it gives when you touch the screen... I'm a major txter and i love that you can txt either on the touchscreen or full keypad... But thats just my opinion... But overall its the bomb!!!
Pros: Quality, Features/Settings, easy to use, Performance, Style/Design
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Decent phone
on February 10, 2010
Posted by: Cameraman_2
from Dallas, TX
I liked the phone when I first got it but then the text limit kicked in. So I went out and bought a mini sd card for it thinking that it would start saving all the texts to the card like it does with everything else on the phone. That didn't work the text limit still kicks in and about every other day I have to clear all the texts. Usually I have important info in my texts that I can't delete and I need to refer back to from time to time which I can't do on this phone. I use to have a Palm Centro and I never had to clear the texts. It stored every text I ever sent. Also I use the alarm clock on it and it only goes off when the phone is in ring mode. I would like the alarm clock to go off in any mode that I have the phone in. The address book doesn't allow you to put in a persons last name in a separate field and search by their last name. You can only search the way you entered their name in the one field provided. I usually have so many contacts that I don't remember everyone's first name and this can be a problem. Also I don't like that I can't customize the Menu to only show me what I use. There is a bunch of stuff in there I never use and never will and I don't like haveing to scroll through it all to get to what I use. I also don't like that the . and the 0 are the same key. When I'm trying to type out a number with a decemil I have to exit out of the FN then type the . and get back into the number with FN to finish. This can be very annoying.
Pros: easy to use
Cons: Features/Settings
I would recommend this to a friend!
Quality
4
Features
2
Value
3
Written by a customer while visiting lg.com
Customer Rating
5
A great upgrade!
on January 6, 2010
Posted by: Rider Rick
from Canton, MI
I purchased this phone back in Dec. as an upgrade through Wirefly and I love it. I am a senior citizen and didn't know what to expect when I purchased this phone, but now that I have had it for a couple of weeks and have had time to get aquainted with it, I find it very user friendly. I would recommend this phone to anyone who is looking for a first phone or a upgrade phone.
Pros: Quality, Features/Settings, easy to use, Performance, Style/Design
I would recommend this to a friend!
Written by a customer while visiting lg.com
Customer Rating
1
Difficult
on January 11, 2010
Posted by: mmt
from Texas
This phone is difficult to operate. The lock unlock keeps you from answering at times. There are several other operational features that are not the easiest I've seen. The part I hate the most is there is NO CONNECTION software for this phone. A USB cable is available but what good is it? You cannot transfer anything to or from you phone. Picture, why take them if you can save them to your computer. No I will not purchase another LG phone out of fear they are all like this one.
Cons: Features/Settings, Difficult to use
No, I would not recommend this to a friend.
Quality
3
Features
2
Value
2
Written by a customer while visiting lg.com
Customer Rating
3
Love the Phone When It Works
on March 3, 2010
Posted by: Reo
from NC
I love this phone when it works, but have had lots of problems with it freezing up, changing screens randomly, and turning itself off randomly. I chose this model because I mostly use a cell phone for texting and it is great for that. I first got it 6 months ago and have had it replaced 3 times. Each time it would work for a few weeks and then would malfunction. I don't understand why the quality is so poor.
Pros: Features/Settings, easy to use, Style/Design
Cons: Value
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
2
Written by a customer while visiting lg.com
Customer Rating
4
Good and reliable
on September 16, 2011
Posted by: mic
from Santa Rosa CA
Very good mobile. Its a bit out of date but still stands the test of time. Wish I could upgrade to a touch screen phone which has more capabilities etc. But for now its great
Pros: Performance, Features/Settings, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Phone get's buggy over time
on August 22, 2013
Posted by: Getting Frustrated
from Mulberry, FL, USA
I've had this phone for a couple of years. Was very durable and dependable but has started getting buggy. I minute it will connect to the blue-tooth in my car, the next time it doesn't. The other day, the alarm went off and it was no where near the time it was supposed to go off. Noticed later it was 8 hours and 3 years off on the time and date. Today, it would let me make calls but could send and receive text. Batteries don't seem to last long either, had to replace at least once a year it not more often.
Love the slide-out keyboard. Very durable phone, have dropped it a couple of times in the past and has never broken.
Love the slide-out keyboard. Very durable phone, have dropped it a couple of times in the past and has never broken.
Pros: Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com