Customer reviews from lg.com
LG - Xenon GR500 Mobile Phone (Unlocked) - Blue
Average customer rating
3.6
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
17
4 Stars
16
3 Stars
9
2 Stars
3
1 Star
8
57%of customers recommend this product.
(
30 out of
53)
Customer Reviews for LG - Xenon GR500 Mobile Phone (Unlocked) - Blue
Customer Rating
2
GR500
on July 19, 2010
Posted by: fadjr0
from Florida
Phone freezes and locks by itself. Have to take the battery out to reboot. I had to send the phone in two times for repairs.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
3
Written by a customer while visiting lg.com
Customer Rating
2
Yuck
on August 11, 2010
Posted by: Cinderella
from Auburn Hills, MI
this phone is a bummer. when the touch fails, and it will eventually you are unable to get your data from the device unless you purchased a sd card and saved all your pix, contacts and other items to the memory card. this is VERY unaccptable and i am really not happy.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
2
Written by a customer while visiting lg.com
Customer Rating
1
A VERY Poor Quality Phone
on August 19, 2010
Posted by: loofkid
from Louisville, KY
My phone's screen became scuffed and scratched up from just normal use and normal storage in my pocket. The user interface is not touch friendly. I use the alarm widget to set an alarm every day and you have to push an on button the size of a thumbnail, and if you miss, it resets your alarm to the current time. The hardware keyboard does not have a shift key or function. In order to enter a capital letter, you have to hit the caps lock key, which, of course, often means that you end up writing your entire text in all caps. The same goes for the Fn key. I cannot tell you how many times I have typed, for example a ' :) ' and ended up writing my next word as #%$^&$. My backlight randomly started going into what i can only describe as overdrive (its up above the maximum brightness setting and flickering) and then it eventually became permanent. The lack of syncing software and software updates is the real clincher. LG put out this phone and then never provided any support for it. Every time the phone restarts (powers off and then back on) the shortcut page tells me that i can put any applications on that page. The one (somewhat) redeeming quality is the battery life. For a phone with a screen of this size the battery life of over 24 hours of light use is amazing. I am also experiencing signal dropouts whenever my phone is in my pocket, and sometimes when it is in my hand. Overall, I do NOT recommend this phone.
Pros: battery life
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
1
Written by a customer while visiting lg.com
Customer Rating
5
Pretty Good But Has Some Problems
on August 31, 2010
Posted by: shootforthemoon
from Long Beach, CA
Ive had this phone for almost a year now, i got it last September. I loved it right away, i still love it. But it does freeze sometimes, nd ive dropped it many times :p So now when i touch the bottom part of the screen, it gets discolored nd flickers really fast, so i have to press it again until it goes away. I LOVE texting on it, im very particular about my keys, nd this phone's keyboard is great. The keys arent super soft but they're not hard either, they're perfect nd i love the full keyboard cuz i can text a lot easier and faster. Nd the touch screen is a plus :) The camera is great nd i can store a lot of pics nd videos on it. The battery life is really good, it can be fully charged nd last about 2 days, nd i text 24/7 so it gets used A LOT. Minus the freezing, i would recommend this phone to anyone :)
Pros: Features/Settings, Style/Design, easy to use
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
Its pretty good
on December 6, 2010
Posted by: Anonymous
I just don't like how it holds very few messages, and it won't allow me to save it on an SD card...
Pros: easy to use, Features/Settings, Quality
No, I would not recommend this to a friend.
Quality
5
Features
3
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Awsome and have only had 1 problem
on December 23, 2010
Posted by: Mr.cool
from sacromento
Ive had this phone since 2009 christmas and have only had one problem before but it stopped and ive never had problem since it is a great phone only thing i would need is longer battery life but other then that. AWESOME!
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality, blutetooth, keyboard, camera
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great Phone!
on May 23, 2009
Posted by: Happy Costumer
from Atlanta, Georgia
Best phone ever! I love how fast you text on the keyboard, yet still have a full working touch screen like the iPhone! I really love it! It has amazingly fast internet connection and alot of memory, even without a memory card. Good job LG!
Pros: Quality, Features/Settings, easy to use, Performance, Style/Design
I would recommend this to a friend!
Written by a customer while visiting lg.com
Customer Rating
5
Great upgrade
on October 29, 2009
Posted by: Draven
from Bound Brook, NJ
I recently picked up this phone to upgrade from my old one. I thought I'd try something with a touch-screen and so far it's great. This is my first touch-screen phone and I'm still getting used to that feature, but it's great. The touch-screen is so easy to use, that the slide out qwerty keyboard almost seems like a bonus. That and the 2.0 megapixel camera with a flash makes taking pictures and videos better and easier. Great phone!
Pros: Quality, Features/Settings, easy to use, Performance, Style/Design
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com