Customer reviews from Samsung US
Samsung - Illusion Mobile Phone - Black (Verizon Wireless)
Average customer rating
4.2 out of 5
4.2
(21 Reviews)
Open Ratings Snapshot
Rating breakdown 21 reviews
5 Stars
12
4 Stars
5
3 Stars
2
2 Stars
1
1 Star
1
80%of customers recommend this product. 
(
16 out of 20
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Illusion Mobile Phone - Black (Verizon Wireless)
Customer Rating
1 out of 5
1
Run from this until they fix the network connection issue
on February 4, 2012
Posted by: WayDPo
from Arkansas
Expertise:Expert
I have had two of these within two months. Never dropped or abused either one. Both will boot up and within 15-20 minutes no longer connect to the network. Run as fast as you can to another phone.
Pros: Lightweight
Cons: Poor quality, Did not meet expectations, software is buggy
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
excellent phone
on May 11, 2012
Posted by: SOCIOPAPI
from BROWNSVILLE, TX
Expertise:Beginner
love the phone great feature and the bright screen and its design flawless
Pros: Built-in speakers, Bright display
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Samsung Illusion Phone
on September 2, 2012
Posted by: Dmaster223
Expertise:Intermediate
Screen is Scratched VERY easily. If samsung would have used a better screen on this phone i would recommend to my friend
Pros: Built-in speakers, Bright display, Inexpensive, Lightweight, app capability
Cons: Poor quality, Not high def, screen
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone
on May 5, 2012
Posted by: MattMan1969
from Denver, CO
Expertise:Intermediate
Great phone super fast and easy to use. The only problem I have really is the battery life. I definately have to keep charging it much more than I would like. With that said I would definately recommend this phone to other people.
Pros: Bright display, Inexpensive, Realistic color
Cons: battery runs low quickly
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Horrible
on May 2, 2013
Posted by: Rileyju
from Hershey, PA
Expertise:Intermediate
This phone has a terrible battery life, horrible camera, and I often have no service in most areas. I am surfing the internet on my phone in places where I should have great service, and all of a sudden, my internet crashes. I would not recommend this phone at all, unless you need a phone just to own a phone.
Pros: Bright display, Inexpensive, Lightweight
Cons: Poor quality, Not high def, Did not meet expectations, poor battery life
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
2 out of 5
2
Value
2 out of 5
2
Written by a customer while visiting Samsung US
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