Customer reviews from usa.canon.com
Canon - imageCLASS MF8080CW Laser Multifunction Printer
Average customer rating
2.2
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
1
4 Stars
3
3 Stars
2
2 Stars
5
1 Star
8
21%of customers recommend this product.
(
4 out of
19)
Customer Reviews for Canon - imageCLASS MF8080CW Laser Multifunction Printer
Customer Rating
2
A Canon Disappointment
on March 4, 2013
Posted by: tomwindc
from Washington, DC
I've used several Canon ImageClass printers, both at work and at home. I wanted a color multifunction printer and decided to go with a Canon because of my previous EXCELLLENT experiences.
I must say customer support has been most helpful, but that doesn't make up for the connectivity issues I keep experiencing. I gave on wireless, and USB is flaky. Maybe it's a Windows 8 issue, but everytime my computer goes to sleep, I need to disconnect/reconnect my USB cable in order to print (and, yes, the computer does see the printer before I do this). Trying to scan is a nightmare. I have to turn of the printer, restart my computer, then try to scan.
Avoid this model. If I had been aware before my 30 days had expired, I would have returned this to the dealer.
When it does print, the quality is top-notch.
Cons: Slow Print Speed, Difficult Setup, unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
4
Good deal
on April 17, 2013
Posted by: thefirm
from Allentown PA
I had no problems whatsoever like others installing software. Maybe that was because I use Windows 7. This printer makes outstanding prints and pictures. Perhaps it is because I am used to inkjet. It scans super fast. I was tired of inkjets clogging the ports on other inkjet printers. The only two minor annoyances is sometimes it will stop in the middle of printing to "align" itself and if you are scanning from acrobat, you have to go to the printer first and click on scan from outside source ad then go back to the computer to start the scan in acrobat. But the good price and high quality printing makes up for everything. It has 4 recessed well constructed openings for your hands/figners to lift/move the printer which was thoughtful. Unfortunately I only have it 1 or 2 months so I can't attest to reliability over the long haul. I am buying a second one right now for home use.
Pros: Easy Setup, Small Footprint, High Quality Output, easy to use, fast scanning
Cons: Slow Print Speed
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
2
on September 13, 2013
Posted by: Anonymous
from Florida
We have this printer/scanner in our small office. If just using it as a printer, it is great (besides very long "warm-up" process when first print of the day). Using it as a scanner is almost impossible! Takes multiple tries to get a small stack scanned in. It will just stop mid-way through and "lose connection" with the computer. It is not a wi-fi issue because it is hard wired to my PC. Very frustrating to say the least. Would not purchase again.
Cons: unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
5
Solid Dependability in my home office
on April 24, 2012
Posted by: DeepWaterDrlgEngr
from Houston Texas
After1 week, I only have positive experiences to share. This device has been easy to set up with 4 computers on my wireless home network, Connections are immediate and continuous with a variety of Windows OS versions. Because I had exemplary service from a previous Canon Laser home printer, this was my first choice. So far, there are only good results. Images are sharp from the scanner. Output delivery is quick, both for printing and scans.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
A Very Good Machine
on March 12, 2012
Posted by: Alex
from Ann Arbor, Michigan
The Canon ImageCLASS MF8080Cw is a very good multifunction laser printer .My one frustration is that I have had some problems with losing the wireless connection with my computer, which is a McBookPro, but having talked with Canon technicians, I now can re-connect easily. The print results are excellent The copy results and the scan results are also excellet (especially color). I have not used the fax, and probably never will. The absolutely best part of this purchase is the technical support by Canon, which is phenomenal! I can't say enough about how helpful they have been!
Pros: best techical support ever., excellent prints copies and scans.
Cons: sometimes lose wireless connection.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1
worst purchase ever
on December 19, 2013
Posted by: JB
from Edmonton,Canada
Usually a good name, Canon has missed on this one. Will not support WIFI and NETWORK at the same time!
Real slow to wake up also...
Real slow to wake up also...
Pros: High Quality Output
Cons: Difficult to use, Slow Print Speed, Large Footprint, Difficult Setup
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
3
Frustrated
on August 25, 2013
Posted by: Frustrated
from Near London , Canada
Great Price but terrible setup issues. The supplied cd did not have a file for Windows 7 64x. Had to go to Canon website to download drivers. Those drivers did not auto install . Calling tech support
Pros: High Quality Output, easy to use
Cons: Difficult Setup, lacking windows 7 64x driver on cd
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
buy something else
on January 31, 2014
Posted by: Bill
from Minneapolis, MN
it is slow, too much toner and the connection to wireless devices is inconsistent
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com