Customer reviews from usa.canon.com
Canon - PIXMA MX472 Wireless All-In-One Printer - Black
Average customer rating
2.8
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
36
4 Stars
22
3 Stars
11
2 Stars
15
1 Star
52
29%of customers recommend this product.
(
11 out of
38)
Customer Reviews for Canon - PIXMA MX472 Wireless All-In-One Printer - Black
Customer Rating
1
Terrible Printer
on November 24, 2014
Posted by: FlamingYeti
This awful printer/"scanner" can't even do the second part of its job. It refused to even start scanning, will not connect to my Wifi network, and has just been a headache from day one. You're better off spending your money on a potato than this awful printer
Written by a customer while visiting usa.canon.com
Customer Rating
1
Junk
on March 2, 2015
Posted by: Charles
from Charleston,SC
I had nothing but trouble with this Printer,was replaced once and new one just as bad!
Written by a customer while visiting usa.canon.com
Customer Rating
5
pixma mx472
on August 19, 2015
Posted by: rose
from Massachusetts
While the machine and I got off to a bumpy start during the setup (which is like pulling teeth for me to do), I really like this product.
Some of the few issues I've encountered involved really simple problems-- like I couldn't get to the ink cartridge to change it. Simple solution-- turn off the machine and start over.
Another involved trying to use the scanner. My old all-in-one allowed me to scan either by pressing the scanner button on the machine, or going through the scanner software on the computer. Since I tended to use the scanner button, I was really perplexed not to find it on the PIXMA. Not a biggee.
Have had the PIXMA for a year now and I would highly recommend it.
Written by a customer while visiting usa.canon.com
Customer Rating
1
WORST PRINTER EVER
on October 2, 2015
Posted by: Anne Acome
from Florida
I have had this printer since March 2015 and I have had NOTHING but problems ever if you are thinking ab out buying it take my advise and don't . I have called and went through resetting it over 15 times I went through this when you change the ink when the power goes out ect... I gave it one star only because you had to
Written by a customer while visiting usa.canon.com
Customer Rating
2
Too loud
on October 14, 2015
Posted by: Workfromhomemom
from Wilmington, DE
This printer is too loud and is constantly resetting itself. The wifi on it does not work I had to hard wire it to my computer. Good thing I had an extra wire laying around as the printer does not come with one. The toner runs out too quickly and you can't use the black toner without the color toner.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Not worth the price.
on November 21, 2015
Posted by: Carole
from Chicago, IL, United States
can't connect wirelessly no matter how I try. Give up
Written by a customer while visiting usa.canon.com
Customer Rating
1
Printer in error state
on February 2, 2019
Posted by: Anonymous
from Seattle
This product has been nothing but trouble. Printer is in error state most of the time. To print I sometimes have to restart other times this does no good. I don't have time to figure it out. I'm buying another brand.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Wi-Fi Unfriendly
on January 15, 2015
Posted by: Melissa
from DFW, TX
This printer is great for what it produces BUT it is very unfriendly with connecting to Wi-Fi enabled products. I will NEVER buy another one!!!!!!!
Written by a customer while visiting usa.canon.com