Customer reviews from usa.canon.com
Canon - PIXMA MX472 Wireless All-In-One Printer - Black
Average customer rating
2.8
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
36
4 Stars
22
3 Stars
11
2 Stars
15
1 Star
52
29%of customers recommend this product.
(
11 out of
38)
Customer Reviews for Canon - PIXMA MX472 Wireless All-In-One Printer - Black
Customer Rating
1
Canon should pay me and not me them!
on August 27, 2016
Posted by: NYCTechie
from Manhattan, New York, NY, United States
When a product requires a total of more than 48 hours to achieve wireless installation and printer overall functionality, a question beacons: shouldn't Canon compensate me all of the waisted time? Dear Canon, this is the last printer I buy from you!
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
2
Hard to setup
on October 3, 2014
Posted by: mountaingoat
from Denver,co
Hard to setup with out a dedicated phone line. I'm trying to setup using the line I share with home phone. I have a cable internet based phone service and all of the technical information with printer and information online has not worked for me to set it up properly.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Initial Set-Up With A Mac Very Frustrating
on October 1, 2014
Posted by: warthog
from West Virginia
Just purchased this product. Many wasted hours trying to set-up with a Mac Computer. No instructions nor a CD Rom for setting up with a Mac. Also no help available at all on Canon website to set up with a Mac.Finally called Canon Tech support. It took almost 45 minutes to slowly go thru the setup with a very knowledgeable and patient tech support person.. I'm sure the printer and its features will work well. But the total lack of info on how to initially set it up with a Mac would definitely be a reason why I would not buy another Canon printer. The tech rep was very understanding, but was at a loss as to why Canon was so negligent in providing proper materials or instructions to set it up with a Mac. Canon - you can do better.
Written by a customer while visiting usa.canon.com
Customer Rating
1
lost functionality
on December 2, 2014
Posted by: star
from Minnesota
Model Mx470: My previous PIXMA Cannon printer had "print selection" (removed on this generation product) , "auto duplex printing" (removed on this generation product) , easy to use operator panel (not this product), and quick/easy page magnification/reduction (not this product). Cannon had a good product..
Written by a customer while visiting usa.canon.com
Customer Rating
1
MX472 printer
on December 5, 2014
Posted by: dearwizard
from Mich
Set up is absolutely horrible with this printer. I have had several printers over the years,all had quite easy set-ups compared to this. Almost need to be a computer tech to make it work with a MAC
Written by a customer while visiting usa.canon.com
Customer Rating
5
Printer Exroidinaire
on October 4, 2017
Posted by: sweetktty
from Melbourne, FL, United States
I bought this printer about 2 years ago and have been steadily using it since then. It is a great multi function printer and is fairly user friendly. It copies well, prints well, nice fax features and scans great. Still is as good as new. Product is what any average household would need and have. It does everything and does it well.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
Very good but...
on December 20, 2014
Posted by: Gene
from St. Louis
The printer offers a lot of capability at a low price. However - and I've installed a LOT of printers over many years, including WiFi enabled ones... the instructions are the worst I've ever seen. Things that should be addressed clearly are obscured. For instance the term "access point" or something to that effect, should have been followed by "(your router or similar device"). The input window instructions are sometimes non-sequiters The distinction between WEF setup and conventional WEP entry are obscured and overlapping. All they needed to do was have someone unfamiliar with the device try it out and find what their questions are.
Last, the WiFi reception is quite weak. All other WiFi devices work throughout my house but this printer, according to tech support needs to be in the same room or only one interior wall away.
But those aren't deal-breakers, and once you're up and running it is a very good device.
Last, the WiFi reception is quite weak. All other WiFi devices work throughout my house but this printer, according to tech support needs to be in the same room or only one interior wall away.
But those aren't deal-breakers, and once you're up and running it is a very good device.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Hate mx470 series. Worst printer ever
on April 17, 2015
Posted by: HateMX470
from North Carolina
I like canon products and stick with the canon printers. I was starting my own business 2 months ago and was excited to buy this expensive new MX470 series printer/fax/copier. i have to say, dealing with this printet is the most stressful part of my job. When it even works, it is slow, jams every other use, sucks in too many papers at once, snd sucks back in and ruins papers if you dont remove it IMMEDIATLY off the printer. Now I am stuck with it. I Hate it.
Written by a customer while visiting usa.canon.com