Customer reviews from philips.com
Philips Sonicare - FlexCare Platinum Electric Toothbrush - White
Average customer rating
4.6
(76 Reviews)
Rating breakdown 76 reviews
5 Stars
59
4 Stars
9
3 Stars
3
2 Stars
1
1 Star
4
93%of customers recommend this product.
(
66 out of
71)
Customer Reviews for Philips Sonicare - FlexCare Platinum Electric Toothbrush - White
Posted by: gcallant
Gender:Male
Verified Purchase:Yes
Large brush head wearing very quickly. End bristles splaying after only two weeks.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Bethie60
Gender:Female
Verified Purchase:Yes
I have found dental improvement from this toothbrush.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Lils
Gender:Female
Verified Purchase:Yes
Got this from my dentist for preventing gum issues due to having braces and not being able to floss properly. Felt it was too expensive but bought it for health reasons. Within the next few days I could see a big difference. Now I actually love to brush my teeth even more. And with the timer it allows me to know how long to spend on each side.
Pros: time, gentle, powerful
Cons: pricey
Written by a customer while visiting philips.com
Customer Rating
4
Had a sonicare for decades and was always happy
on November 19, 2015
Posted by: ksk1
Verified Purchase:Yes
New brush is awesome-just wish the instructions on which brush did what was clearer.
Pros: easy to handle, good job cleaning
Cons: initial instruction package lacking
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: jokief
Verified Purchase:Yes
This product was actually purchased for another family member but I seem to use it more often. I purchased an extra set of brushes for my own use. I love how clean my mouth feels after brushing. I don't have many of my own teeth left so I would like to do whatever needed to keep them.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: luv2scuba
Gender:Female
Verified Purchase:Yes
This is our 3rd Philips Sonicare tooth brush. When I get my teeth cleaned the hygienist says my teeth have less plaque than any other patient. And I don't floss. Works for me.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: TN85
Gender:Male
Verified Purchase:Yes
Once I got used to this brush, it works well cleaning my teeth. I still hit the power button accidentally as it is so close to where I tend to hold the brush due to the weight balance. When that happens, the three-minute timer has no meaning as I have to start afresh. The brush could be a bit shorter and the on-off switch may be re-located or designed so it won't accidentally be activated.
Pros: efficient brushing
Cons: a bit awkward to hold
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Product stopped working within 15 months
on November 21, 2020
Posted by: DavisD.
Gender:Male
Product worked fine for little over a year but then stopped working all together, overly complicated warranty process online prevented me from receiving a new brush
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, December 1, 2020
Hi there, thanks for sharing your thoughts with us. We're sorry to hear that your Sonicare stopped working.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com