Customer Reviews for Holmes - 32" Tower Fan with Remote
Customer Rating
1
Very frustrating
on October 4, 2015
Posted by: BridgettT
from Dallas, TX, United States
Gender:Female
Length of ownership:1 month
I've barely had the fan for two weeks and it makes a horrible rattle. I bought it because it was advertised as being quiet. I just wasted 45 dollars
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Gregory, Consumer Care, October 7, 2015
We want to ensure that you are enjoying the benefits of the fan and we are happy to help you with it. For assistance, please call us at 1-800-546-5637; Monday through Saturday from 8 AM to 8 PM, EST.
Purchased this fan for my picky son, he was so pleased! Originally I set out to select one for these main reasons. It has to look like it belongs in his room, blend in with nice furniture, not look cheap & flimsy, more than a few features that we could actually use, quiet, a known brand, yet reasonable (I'm on a limited income& known to stretch a dollar)! To my surprise this fan had all the features above I was hoping I could find without a ridiculous price attached! It has served us 3yrs now & I got to tell you, still is quiet as the day we set it up. Trust me we have gotten our monies worth with a brand name we trust over time, very satisfied, not sorry in the least.
It worked great initially and kept the room very comfortable but last week it started making a very loud rattling noise in oscillate mode as well as non oscillate mode. I wish I could find my receipt so I could return it
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Christina , Consumer Care, July 7, 2015
Thank you for taking the time to leave your feedback, it is greatly appreciated. We want to ensure that you are enjoying the benefits of the fan and we are happy to help you with it. For assistance with troubleshooting and warranty, please call us at (800) 546-5637; Monday through Saturday from 8 AM to 8 PM, EST.
Developed a rattle shortly after purchase. I took the fan apart to see if there was some sort of rubbing or something creating the noise. Unfortunately, the rattle is actually coming from inside the motor housing. Even if I could get the housing disassembled, I'm not sure I could fix the issue. It could be the brushes, it could be anything. Terrible buy.
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Meghan M., Consumer Care, March 23, 2015
We would like to look into this further and we appreciate your feedback. Please call us at (800) 546-5637. We are open Monday through Saturday from 8 AM to 8 PM, EST.
I purchased 2 of these fans, they were great at first, very quiet & powerful. Then after just over a month it started making a very loud rattling noise when it's oscillating. So loud! Now this fan can only be aimed in one place, the rattling is too loud to sleep through. Second fan started doing the same thing a week after the first. Go figure!
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Michael, Consumer Care, February 2, 2016
Thank you for your feedback as it is greatly appreciated. We are constantly working on improving our products and will forward your comments to our product team.
After a couple years' use the oscillator mechanism broke.
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Tori, Consumer Care, March 10, 2016
Thank you for your feedback as it is greatly appreciated. We are constantly working on improving our products and will forward your comments to our product team.
Unfortunately, this fan did not last very long before it became noisy and not in a white noise way. It's a rattle. Now much noisier than a normal fan.
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Tori, Consumer Care, March 10, 2016
Thank you for your feedback as it is greatly appreciated. We are constantly working on improving our products and will forward your comments to our product team.