Customer reviews from startech.com
HD Digital Video Recorder
Average customer rating
3.7
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
9
4 Stars
4
3 Stars
1
2 Stars
1
1 Star
4
Customer Reviews for HD Digital Video Recorder
Customer Rating
5
Great for S-VHS & VHS capturing
on December 31, 2019
Posted by: Dmitriy
I was need to capture video from old VHS cassetes 20-25 years old and happy that found this device. It is privide maximum possible quality with S-Video in interface for S-VHS and VHS. StreamCatcher SW is quite simple and stable. Sometimes it is detect CopyRight protection via S-Video cable (is it possible?) and stop recording, but it was one time only. This solution works great! One point for SW update: it is not possible to move StreamCapture SW window from one monitor to another when using multiple monitors with PC. Why? :)
Written by a customer while visiting startech.com
Customer Rating
5
Excellent Capture Device!!!
on May 28, 2020
Posted by: Gerry87
I've had this unit for a few months now and I am very happy with the unit overall.
The device captures various screen sizes and is perfect for capturing VGA and DVI sources
from older computers that do not support the installation of a modern screen recording software.
Perfect for creating video tutorials using older computer hardware.
The device captures various screen sizes and is perfect for capturing VGA and DVI sources
from older computers that do not support the installation of a modern screen recording software.
Perfect for creating video tutorials using older computer hardware.
There was one issue many users have encountered when using the StreamCatcher software,
and that being unable to move the GUI window from one monitor to another when using multiple monitors on a PC.
This is actually possible to do, however it requires you to double click on the capture window to cycle through (x3)
different GUI window sizes; Full Screen, Normal and Small. You can only move the StreamCatcher GUI window across to other
Monitors when the GUI is in the SMALL window size. So you simply have to double click on the GUI capture window when you see your video feed,
double click a couple of times...and you can toggle to the proper screen size and then move it across to your other shared PC monitors. :)
and that being unable to move the GUI window from one monitor to another when using multiple monitors on a PC.
This is actually possible to do, however it requires you to double click on the capture window to cycle through (x3)
different GUI window sizes; Full Screen, Normal and Small. You can only move the StreamCatcher GUI window across to other
Monitors when the GUI is in the SMALL window size. So you simply have to double click on the GUI capture window when you see your video feed,
double click a couple of times...and you can toggle to the proper screen size and then move it across to your other shared PC monitors. :)
Hope this information helps future users out there.
A Great product! :)D
A Great product! :)D
Cheers!
-Gerry
-Gerry
Written by a customer while visiting startech.com
Customer Rating
4
needs a linux driver
on June 25, 2020
Posted by: lilkuz2005
i have owned my usb3hdcap for a couple years now, it's really is nice to have all these inputs and support for many resolutions, one issue i have with the device is there is no linux support. because of this i have to keep a windows machine around just to use for capturing, i run linux on pretty much all my machines, can you please look into writing a linux driver for this card ?
Response from startech.comBy Stacey, Customer Support, June 25, 2020
Hello,
Thank you for your review. I've forwarded your suggestions regarding Linux onward. We do have products that work with Linux such as the UVCHDCAP. If you need assistance finding a product that works for your needs, please feel free to reach out. We're available via chat or by phone 24 hours a day, 5 days a week to provide support.
Thank you for your review. I've forwarded your suggestions regarding Linux onward. We do have products that work with Linux such as the UVCHDCAP. If you need assistance finding a product that works for your needs, please feel free to reach out. We're available via chat or by phone 24 hours a day, 5 days a week to provide support.
Written by a customer while visiting startech.com
Customer Rating
5
I Am So Glad I Bought This!
on November 5, 2016
Posted by: DJ Jeremy
I bought this from Amazon and it has been amazing! I had a minor issue when I first installed it but tech support helped me through it. What was amazing was I called them on a holiday and not only did they help me through it, the gentleman who helped me was really cool and professional...even though I was bugging him on a holiday! I haven't had a problem with it since! My only complaint is that it's not Mac compatible, but I knew that going in so I don't hold it against them...just maybe a suggestion for the near future considering the most common forms of video editing are done on Mac.
Written by a customer while visiting startech.com
Customer Rating
1
No replacement analog wire available
on June 14, 2020
Posted by: janky
I needed to order a replacement analog video adapter wire but after contacting them their support agents told me it's unavailable. For such an expensive product you would think they would have that available? I don't really want to spend $300 more on a whole new capture device. The Capture device suits me needs however it's just shame I can't use it for me needs now that I don't have an option to replace my missing adapter wire.
Response from startech.comBy Stacey, Customer Support, June 15, 2020
Hello,
Thank you for your review. I've passed along your feedback to see if the breakout cable is something we can look at offering as a replacement product in the future.
Thank you for your review. I've passed along your feedback to see if the breakout cable is something we can look at offering as a replacement product in the future.
Written by a customer while visiting startech.com
Customer Rating
1
Awful with the new Stream Catcher Pro software.
on June 4, 2021
Posted by: amrob2two
The USB3HDCAP used to work perfectly with the old version of Stream Catcher, the one that had flash embedded within it. StarTech dropped the ball by not having a thoroughly tested new version ready for the end of 2020 when Adobe finally killed off "Flash".
Here we are, 6 months later and a new "working" version has been released... But this new "working" version does not work.
Now, the USB3HDCAP drops frames all the time, which leads to blocky unwatchable videos.
Audio has a time lag on it, plus audio now sounds like it's being flushed down a drain. Did you ever see the Star Trek TNG episode in season 3 with the "Barzan Wormhole"? (Yes I am going somewhere with this). In that episode, Data & Geordi are in a shuttlecraft and they enter the wormhole. As the shuttle gets further from the Enterprise in that episode, the audio starts to lag and slows down - recordings on the USB3HDCAP sound *EXACTLY* like that. Perhaps Stream Catcher Pro is linking audio from the other side of a wormhole?
Also, the software now has made my laptop so slow. So slow in fact, that I am going to have to restore it to a previous backup version (Just as well I take full backups of my laptop, or I'd be lost now!).
You need to put this software back through the development stage and perhaps release one that uses HTML 5 rather than Microsoft Visual C++. Just as well I have managed to block the removal of Adobe Flash from my laptops, once I have restored the laptop I will have to resume using the old Stream Catcher software and just change the date back to the 31st of December while the program launches.
I am really disappointed with StarTech and this software, this is the first bad experience I have had with their products, products that are usually excellent and do what they are supposed to do.
Written by a customer while visiting startech.com
Customer Rating
5
Very good product
on December 4, 2018
Posted by: price
This is a very good product. I have been using it for about 18 months. I did have to educate myself about how to use DirectShow with VLC. But the hardware is very good quality. Now I just need Startech to make one capable of 4K video capture. I will buy it when they do.
Written by a customer while visiting startech.com
Customer Rating
5
Excellent product
on January 7, 2016
Posted by: Abbe
The product is good. I just had a lil problem and I can say the tech support from Startech is amazing. Thank you to DAN and DAVID, the software kept displaybg "NO SIGNAL" until we changed the USB port I was using on my PC, it's good now! Thank you guys
Written by a customer while visiting startech.com