Customer reviews from turbotax.intuit.com
TurboTax Basic Federal + E-File 2011 - Mac/Windows
Average customer rating
4.3
(1,689 Reviews)
Rating breakdown 1,689 reviews
5 Stars
1,014
4 Stars
374
3 Stars
155
2 Stars
76
1 Star
70
Customer Reviews for TurboTax Basic Federal + E-File 2011 - Mac/Windows
Customer Rating
4
Turbotax user
on April 9, 2012
Posted by: Homermar
I do not understand why you asked me for a Zip Code for a W-2 form for which I retired from the U S Army and is not directly working now for it like the U S Military Retirement Pay Branch at London, Ky. I put their Zip Code there just to satisfy you or am I miss the boat?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It is what it is
on April 10, 2012
Posted by: sherre
Just owed more taxes than I want to pay; but will.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax pro
on April 15, 2012
Posted by: weezey
it was really easy to file. very straightforward. I have used turbotax for years....
only problem was schedule d forms not available.
I also had issues because I did not have windows xp sp3 - also had issues with a virus, but took it to STAPLES and they cleaned virus and isntalled xp sp3.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I LIKE THE PRODUCT AND HAVE USED IT FOR YEARS
on April 16, 2012
Posted by: LIAGPA
IT WENT FASTER THAN IN YEARS PAST AND SO I GOT IT DONE AND ACCURATE I HOPE. AND HAVE USED THE PRODUCT OFF AND ON FOR YEARS.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great SW. A few slight things
on April 17, 2012
Posted by: KirkW
Turbo Tax continues to be a great product. I input a suggestion that they should enable viewing of detailed previous year info in case I forgot how my in-laws forgot how they answered things like RMD on an IRA last year.
Sometimes I would get script errors... I believe during "community" answers to questions. moving to a different entry page/closing the sub-window usually got rid of it as did restarting Turbo Tax.
It was a little frustrating that there was no help on specific entry pages and the "help" at the top just took you to the section of Turbo Tax. The "Community" assistance was the only form of help and there tended to sometimes be very many entries on some things.... some of which were not helpful (though it seemed that TT had folks answering some questions for folks). I ended up going to BING or Google to find some answers... first time in years I had to go outside of Turbo Tax for nuance issues. (vs wading through a few thousand community entries on some common subjects... but many of which had nuances which didn't apply to my situation.)
My system is a Windows 7 64 bit PC.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 21, 2012
Posted by: Gamblimj1
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on March 15, 2012
Posted by: FloridaRetiree
I've used Turbo Tax for over 10 years - that's a review enough
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is fine
on March 16, 2012
Posted by: oldsters
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com