Customer reviews from turbotax.intuit.com
TurboTax Basic Federal + E-File 2011 - Mac/Windows
Average customer rating
4.3
(1,689 Reviews)
Rating breakdown 1,689 reviews
5 Stars
1,014
4 Stars
374
3 Stars
155
2 Stars
76
1 Star
70
Customer Reviews for TurboTax Basic Federal + E-File 2011 - Mac/Windows
Customer Rating
5
love it!!
on February 8, 2012
Posted by: tink927
I have been using for 7 or so years, its great!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I enjoyed doing my return with you. 1 problem
on February 15, 2012
Posted by: lillyrose1964
I enjoyed using your tax program. It was mostly simple. I had one small program finding my errors after it was checked. I have and will continue you to recommend Turbo Tax. Dianne Rose
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
useful, but frustrating
on February 16, 2012
Posted by: writerme
While I generally like the interview portion, it's irritating to have to go back through the questions every time I sign off then start up again. Why can't it flag where I left off instead? Also, the repeated offers to upgrade--I've already said I'm not interested!
Then, during the review, it said everything was fine, but after I tried to transmit, it came up with two blank car expense reports that it started from last year's return--and no option to simply delete them, but rather I had to go through and remove the pre-filled information--just when I thought I was ready to file.
Then, during the review, it said everything was fine, but after I tried to transmit, it came up with two blank car expense reports that it started from last year's return--and no option to simply delete them, but rather I had to go through and remove the pre-filled information--just when I thought I was ready to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Job Turbo Tax
on February 20, 2012
Posted by: Rascal320
TurboTax has been working for me for a long time now.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on January 30, 2012
Posted by: Karl12
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Frozen
on February 2, 2012
Posted by: DHess
I am not sure why or if my Windows 7 x64 was the cause of it to stop working or freeze for a minute or two every time I hit continue. Other than that it was nice and easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good, but somewhat decieving
on February 6, 2012
Posted by: kbennett
I think TurboTax is a solid product. But, this year I had to file as an RDP under the new CA law. TurboTax suggested that I download the desktop version rather than use the online one. Fine, I accepted that as a disappointment (thus more expensive) but did it. So, that was $69, then to do State another $29. THEN to actually file with the state, another $20. They should explain upfront that you pay $98 more dollars if you are in an RDP. Also, they could reevaluate the term "mock" when referencing the returns we have to file as RDP's.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Program
on February 8, 2012
Posted by: Mookster
Very easy to use. We will use it again next year.
Written by a customer while visiting turbotax.intuit.com