Customer reviews from turbotax.intuit.com
TurboTax Basic Federal + E-File 2011 - Mac/Windows
Average customer rating
4.3
(1,689 Reviews)
Rating breakdown 1,689 reviews
5 Stars
1,014
4 Stars
374
3 Stars
155
2 Stars
76
1 Star
70
Customer Reviews for TurboTax Basic Federal + E-File 2011 - Mac/Windows
Customer Rating
4
on April 17, 2012
Posted by: rdkeil0110
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 5, 2012
Posted by: Mmanby
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thanks for the Help!
on March 7, 2012
Posted by: Mudbug
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Piece of cake
on March 10, 2012
Posted by: RetiredAF
Completing taxes with Turbo Tax is simple and straight forward. You have the option to more or less jump straight into the different areas if comfortable or let the program guide you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Net framework 4 was a failure
on March 26, 2012
Posted by: Big1D1
I started TT about 2 weeks ago, then saved it. Today when I went back to it, nothing worked due to an issue with .net Framework 4 issues. It took me over two hrs and 3 reboots of my computer to get back into my saved file. Then my system would not allow for an auto update of the filing software, so I had to download it from a guru's site. I am not sure that I will go thru with this next year, I may just do them longhand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great for Seniors!
on April 5, 2012
Posted by: HappySmiles
Great for Seniors, Retired, Widows! Easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
technical malfunctions
on April 13, 2012
Posted by: CLRJ
Techincal issues this year with TT. Same computer ran fine with TT2010, but shuts down continuously with TT2011 while doing taxes. This added 2 hours to my federal taxes and much anxiety. After 8 years of using TT I will be obtaining a CPA from now on and letting them do my taxes. Computer runs fantastic with no issues as long as TT2011 basic is not running. ALL TT UPDATES AND WINDOWS UPDATES HAVE BEEN PERFORMED. RUNNING WIN XP PRO.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great... But
on April 16, 2012
Posted by: Waxahachie
Everything worked again this year except this small issue. Virginia's zip code issue was to have been fixed in January but I still had an issue. After several "update" attempts I was still blocked from e-fileing my return because of a Virginia zip code.
This was the first issue with any TurboTax return since I started using the software. I can't remember how long that has been but it has been a LONG time.
This was the first issue with any TurboTax return since I started using the software. I can't remember how long that has been but it has been a LONG time.
Written by a customer while visiting turbotax.intuit.com