Customer reviews from turbotax.intuit.com
TurboTax Basic Federal + E-File 2011 - Mac/Windows
Average customer rating
4.3
(1,689 Reviews)
Rating breakdown 1,689 reviews
5 Stars
1,014
4 Stars
374
3 Stars
155
2 Stars
76
1 Star
70
Customer Reviews for TurboTax Basic Federal + E-File 2011 - Mac/Windows
Customer Rating
5
on April 16, 2012
Posted by: tgass
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy File
on April 22, 2012
Posted by: hahnd
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 14, 2012
Posted by: pilatusflyer
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
NOT AS GOOD AS PAST YEARS
on March 25, 2012
Posted by: BIGDON1
COULD NOT ACCESS FREE TELEPHONE CALL. DID NOT PRINT MY ENTIRE RETURN. WAS NOT RESPONSIVE TO MY REQUESTS.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
on March 28, 2012
Posted by: rateas0
In prior years I have had no problem with the program. I was able to imput my info, find my errors, correct errors, and print to file my return. The vast changes you have made this year have caused me much difficulty. I had to call a friend, who is a CPA, and she even had problems with your program. The program put double entries for my stock and we had a very difficult time finding a place to remove them. I probably will not be using your program in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
FixTheInstall
on April 12, 2012
Posted by: txDark58
If I ever have to endure another install like the one for TurboTax 2011 I will never use your software again. It took the better part of an hour to install.
Going step by step works well, but as you enter each topic, it would be nice if you could immediately tell the GPS that nothing is going to be entered in this section.
Printing the copy to file did not work correctly, but it might be the way my computer is set up but the only way I could print my return is to turn it into a PDF and print from Adobe Acrobat.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 14, 2012
Posted by: turbo350
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Tax Return
on April 15, 2012
Posted by: Ferg1925
I thought the pages for some items were confusing. I didn't have enough guidance like last year. I think I missed some of the continuation pages on my first try as the continuation wasn't always on the bottom of my screen.
Written by a customer while visiting turbotax.intuit.com