Customer reviews from turbotax.intuit.com
TurboTax Basic Federal + E-File 2011 - Mac/Windows
Average customer rating
4.3 out of 5
4.3
(1,689 Reviews)
Open Ratings Snapshot
Rating breakdown 1,689 reviews
5 Stars
1,014
4 Stars
374
3 Stars
155
2 Stars
76
1 Star
70
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Customer Reviews for TurboTax Basic Federal + E-File 2011 - Mac/Windows
Customer Rating
2 out of 5
2
Fine until this year
on April 5, 2012
Posted by: LeahSylvia
I was not encouraged to review the info about my dependents. I accepted the statement that only one of them qualified me for EIC. Fortunately I looked at my printed forms before filing -- they had incorrect info about younger son which led me to look into EIC again and I realized both boys should qualify since both are disabled, and after a lot of hunting, I figured out how to tell you guys that older son was now officially disabled. So my EIC got me another $1000 tax refund I would not have gotten otherwise.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
confusing
on April 10, 2012
Posted by: pharmamom2
several items did not fill in automatically
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on April 11, 2012
Posted by: SECLARK
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easier each year
on April 11, 2012
Posted by: Delesseria
I've used TurboTax for a few years now, and it seems to be getting easier each year. Not only because it imports information from the previous tax year, but also the wording of the questions and details about each required data entry is becoming clearer and easier to understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on April 13, 2012
Posted by: lonechild
good experience with help support from gentleman in india. was very patient and kind
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
easi
on April 13, 2012
Posted by: fastcuda
I've use H&R (Tax Cut) since 1994, but thought that I'd try Turbo Tax, since they sent me a free copy. I will be paying for a copy next year. thnx!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on April 14, 2012
Posted by: dpfl
What's not to like? Tricky issues may need a double check, but clear, helpful, and super easy to use. Absolutely reccomended!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on April 16, 2012
Posted by: tgass
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
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