Customer reviews from sentrysafe.com
SentrySafe - Depository Safe - Black
Average customer rating
3.5
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
7
4 Stars
1
3 Stars
0
2 Stars
2
1 Star
3
54%of customers recommend this product.
(
7 out of
13)
Customer Reviews for SentrySafe - Depository Safe - Black
Customer Rating
2
Strong and Safe When it Doesn't Jam
on March 23, 2021
Posted by: Anonymous
from Steinbach Manitoba
Generally I appreciate the security and use of the safe. However, I have had to call and work with the safe on several occasions as it gets stuck...either open or closed. We have had to pay to get it repaired on more than one occasion. Very frustrating when it doesn't work, but excellent when it does.
No, I would not recommend this to a friend.
Written by a customer while visiting sentrysafe.com
Posted by: Faith EMC
Verified Purchase:Yes
Manufacturer defect. We have to keep the keypad on its side. Cables attaching to the circuit board are too short and pull them off part way resulting in bent and damaging the fine prongs inserted into the clips.
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, October 31, 2022
We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. We would love the opportunity to make it better for you. If you could please call 1-800-828-1438 and we'll be happy to discuss some options.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Customer Rating
2
QUIT WORKING
on May 27, 2023
Posted by: Jayy
from Wyoming
I have 6 of these safes as they fit the location I need them to but the last two I have purchased have failed in the first year. The lock is not opening every time leaving my deposits and change locked inside the safe. Also when I purchased the last one to replace one that quit working the holes on the bottom didn't line up so I had to drill new holes etc etc. Can I just purchase a new door to replace the electronic lock and locking mechanism? At least that way it's a quick easy fix and I don't have to unbolt, mark and re-drill new holes?
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, June 20, 2023
We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. We would love the opportunity to make it better for you. If you could please call 1-800-828-1438 and we will be happy to discuss some options.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Customer Rating
1
Gone in 90 Seconds with $20,000
on July 20, 2023
Posted by: OS98144
from Seattle, WA
Took 10 seconds for thieves to power saw though door. Thieves were in and out in 90 seconds. Police arrived withing 5 minutes. Mistake cost me $20,000. DO NOT BUY if security is needed
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, July 26, 2023
We are sorry for the experience with your safe and thank you for your feedback. We take security very seriously and are always working on improvements to help increase the security of our products. Unfortunately, with enough time and effort anything may be compromised. If you would like to discuss this further, please call 1-800-828-1438 and we will be happy to assist you.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: Anonymous
from Greeneville TN
Verified Purchase:Yes
The big thing was the deposit envelope door! Secure and bolted to floor. Gives peace of mind.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Erika
from Arizona
Verified Purchase:Yes
I just like it because of the drop off box. The safe is good overall.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Wilfredo
from Chattanooga
Verified Purchase:Yes
I was looking for something like this and work perfectly as I want, would like to recommend to any body looking for safety depository box.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Sam Imad
Verified Purchase:Yes
I had few of these safes for my retail business . It’s functional and perfect size.
No, I would not recommend this to a friend.
Written by a customer while visiting sentrysafe.com