Customer reviews from sentrysafe.com
SentrySafe - Security Safe - Black
Average customer rating
4.2
(97 Reviews)
Rating breakdown 97 reviews
5 Stars
55
4 Stars
25
3 Stars
5
2 Stars
1
1 Star
11
90%of customers recommend this product.
(
80 out of
89)
Customer Reviews for SentrySafe - Security Safe - Black
Customer Rating
5
Good safe with all features needed
on August 28, 2024
Posted by: Serge BKK
An excellent value for the price and for the usage needed
Written by a customer while visiting sentrysafe.com
Customer Rating
5
Happy with my safe!!
on October 15, 2024
Posted by: BrianJC1
from Philadelphia PA
I love my safe! It more secure then other safes I have looked at. I love that it has a digital pad and keys so if the battery dies on the key pad I always have a key to use. This safe isn’t one that you can pick up and drop on the ground and it breaks open Like most other safes this size. Again I love my safe you will too if you buy one!!
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: BrianJC
from Philadelphia
Verified Purchase:Yes
I love my safe! It more secure then other safes I have looked at. I love that it has a digital pad and keys so if the battery dies on the key pad I always have a key to use. This safe isn’t one that you can pick up and drop on the ground and it breaks open Like most other safes this size. Again I love my safe you will too if you buy one!!
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: KT46
Verified Purchase:Yes
This is my second century safe, and I love the size and ease of use. However, the one I received does not work correctly. Even though I put in brand new batteries that were rated for 10 years, the lights on the front light up orange rather than green when I get done entering the code. I need to return it, either for another one, or for a refund. If it doesn’t unlock, it’s not much use.
Response from sentrysafe.comBy CS, January 21, 2025
We are sorry for the experience with your safe. It’s hard to pinpoint how this occurred. If you’d like to return the safe you will need to return it to the retailer that it was purchased from.
We’re happy to help trouble shoot the safe with you if you would like, please give us a call at 1-800-828-1438.
Sentry Safe Customer Service
We’re happy to help trouble shoot the safe with you if you would like, please give us a call at 1-800-828-1438.
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Customer Rating
1
Missing Item
on February 20, 2025
Posted by: Gman211
It was missing the cover to the battery slot. Batteries keep falling out of place.
Response from sentrysafe.comBy CS, February 24, 2025
We are sorry for the experience with your safe. It’s hard to pinpoint how this occurred. If you’d like to return the safe you will need to return it to the retailer that it was purchased from.
We’re happy to help trouble shoot the safe with you if you would like, please give us a call at 1-800-828-1438.
Sentry Safe Customer Service
We’re happy to help trouble shoot the safe with you if you would like, please give us a call at 1-800-828-1438.
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Customer Rating
1
Missing Item
on February 21, 2025
Posted by: Gman2111
from Playa Del Carmen, Mexico
I bought this safe on the 3rd of Feb. 2025
I really hadnt time to go over it thoroughly until last night, I noticed the battery cover was missing and so I was unable to
To set a code. Well today I unexpectedly lost the keys, so now I
Am in a sticky situation. Any advice?
I really hadnt time to go over it thoroughly until last night, I noticed the battery cover was missing and so I was unable to
To set a code. Well today I unexpectedly lost the keys, so now I
Am in a sticky situation. Any advice?
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, March 3, 2025
We are sorry for the experience with your safe. It’s hard to pinpoint how this occurred. If you’d like to return the safe you will need to return it to the retailer that it was purchased from.
We’re happy to help trouble shoot the safe with you if you would like, please give us a call at 1-800-828-1438.
Sentry Safe Customer Service
We’re happy to help trouble shoot the safe with you if you would like, please give us a call at 1-800-828-1438.
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: NSmit
from Pennsylvania
Verified Purchase:Yes
There were no issues receiving or setting up the safe. I rated it two stars because I only had the safe for three months only to have the knob fall off and break into pieces. Luckily the safe comes with a 1-year warranty so I was able to get a replacement.
I would recommend this to a friend!
Response from sentrysafe.comBy CS, April 15, 2025
We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. If you would like to discuss this further, please call 1-800-828-1438 and we'll be happy to assist you.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: Capo7312
from Washington D.C
Verified Purchase:Yes
The the opener is very difficult to pull out.
I am really unsatisfied.
I am really unsatisfied.
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, April 15, 2025
Thank you for your feedback. We are sorry for your experience with your safe. If you would like to provide more details, please call us at 1-800-828-1438
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com