Customer reviews from simplehuman.com
simplehuman - Dish Rack - Stainless-Steel
Average customer rating
4.6
(230 Reviews)
Rating breakdown 230 reviews
5 Stars
181
4 Stars
31
3 Stars
5
2 Stars
12
1 Star
1
Customer Reviews for simplehuman - Dish Rack - Stainless-Steel
Customer Rating
5
great dish rack
on December 7, 2018
Posted by: Phoebe
This is so well designed. Really love the wine glass rack on it, too. The water doesn't puddle up on the bottom of the rack. Drains well. I'm really happy with my purchase and bought one to give to my son and daughter in law for Christmas.
Written by a customer while visiting simplehuman.com
Customer Rating
4
Almost Perfect
on March 6, 2014
Posted by: Rich H.
We purchased this dish rack to replace the previous version, which was difficult to keep clean (too many nooks and cranies). This unit has a darker, smoother surface that drains down to a smooth drip pan and out to the sink. The "fingerprint proof" stainless seems to be better as well. The only issue we had was the seal between the stainless "surround" and the plastic base does not seal well. On the first unit we received, the seal had fallen out all together. This unit was returned for replacement (one of three solution options given to rectify the issue) and another was sent in its place. Although this units seal was better, it still did not completely seal the gap between the stainless and plastic. Instead of going through the process a second time, we just added a bead of silicone to the seal to improve it. I would recommend this unit, but the seal issue is a manufacturing flaw that could use some improvement. It would also improve the price to value ratio.
Written by a customer while visiting simplehuman.com
Customer Rating
2
Flawed drain design
on February 25, 2014
Posted by: Aaron L.
This is a very lovely, albeit expensive, dish drainer, but buyer beware of a major design limitation. Due to the placement of the drainage spout, you will be inherently limited to placing this drainer on the right side of your sink. (Of course, you could turn the drainer around and place it backwards, but for those with limited sink space, this won't work.) It's too bad SImpleHuman didn't design this drainer to be more flexible.
Response from simplehuman.comBy Jeffery Siu, February 25, 2014
This is a duplicate of ID#8173. LY
Written by a customer while visiting simplehuman.com
Customer Rating
5
Ideal drainer
on July 1, 2020
Posted by: Anonymous
We purchased one of these for each of our kitchens. It holds everything we need to to hold, takes up a minimal amount of space, and is easy to clean. I wish that it wasn't quite so tall, but otherwise I wouldn't change a thing.
Written by a customer while visiting simplehuman.com
Customer Rating
4
Just one issue
on August 17, 2020
Posted by: marika s.
Really like the design and function. It is made well, but the bottom drip tray has (after 1year) begun to allow water onto the counter below. The screw cannot be tightened on the drain spout. This did not happen immediately
Written by a customer while visiting simplehuman.com
Customer Rating
5
steel frame dishrack
on September 12, 2020
Posted by: Teresa R.
It was a gift for a young couple in their first home. They appear to like it. The bride uses it more often than the auto dishwasher.
Written by a customer while visiting simplehuman.com
Customer Rating
4
Almost perfect
on December 10, 2019
Posted by: Anonymous
The goblet drain tray doesn't drain. Any water collected from the goblets has to be wiped up or evaporated. The plastic feet don't fit the metal legs well. Otherwise, I like it.
Written by a customer while visiting simplehuman.com
Customer Rating
2
Losing their design superiority.
on March 1, 2019
Posted by: Anonymous
This latest dish rack suggests cost savings gained over functionality. In past decade I have bought 5 of these (3 homes, 2 as gifts). 'Plate holder' changes - hold fewer plates, stack different. Removed fold-up tines, once ideal for bottles and small glasses. 'Cup holders' no longer flip out. Result cups or glasses both interfere with larger stacked plates and any underside indentation in glass or cup hold water > does not run-off. 'Bamboo knife block' eliminated. Why? Wider spacing of wires on plate holders makes standing small items more precarious. The simpler drip tray and drain slot, and grey plastic is an improvement. Before buying a 6th rack I will look some place else. i.e. quality of design is what set you apart. No longer.
Response from simplehuman.comBy Jeffery Siu, March 1, 2019
At simplehuman we are always working to create more efficient and durable products. We meticulously design and extensively test all of our items to ensure that they look great and work well for many years. We take all feedback seriously and any issues are always brought to the attention of our Product Development team so that we can make any necessary improvements.
Written by a customer while visiting simplehuman.com