Customer reviews from Samsung US
Samsung - T369 Mobile Phone (Unlocked) - Black
Average customer rating
3.6
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
11
4 Stars
15
3 Stars
4
2 Stars
0
1 Star
7
67%of customers recommend this product.
(
22 out of
33)
Customer Reviews for Samsung - T369 Mobile Phone (Unlocked) - Black
Customer Rating
4
A great basic phone
on August 19, 2011
Posted by: CellNewbie
from New York, NY
Expertise:Beginner
This phone has very good sound and battery life. It's easy to use for phone calls. The camera, video and MP3 player are not very useful and could just been left off in my opinion. The slide out keyboard is great but makes the phone a bit heavy.
Pros: Bright display, Inexpensive
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good overall value
on December 9, 2011
Posted by: hankenstein
Have had this phone for over a year. Overall, it has performed nicely, except for the power/battery indicator, and the view screen scratched easily...which are my only real complaints. The phone is very durable, and the sound quality is great. I am sure some folks enjoy the QWERTY, but I don't use it...never figured out how to hold the phone and type at the same time. Also, when you switch away from 'T9' to symbol or number, it would be nice if it defaulted back to 'T9', but you have to manually do that. I guess you get what you pay for. This phone is a great value because it is so cheap, so how can you really complain? The fact that I can no longer rely on the battery value indicator is about to make me get a new phone though.
Pros: Inexpensive, Durable, easy to use
Cons: battery icon, screen scratches easily
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung t369
on September 19, 2010
Posted by: Quench007
from Jamaica
its a great phone to have,,,,beautiful,,,services anywhere and any country,,right now im using mines in jamaica,,,,,bars are always full,,,,,txting is fun,,,,,its just lovely,,,,,,,,the only trouble im having is getting it,,,,,,to work with pc studio,,,,,tried pc studio 3, new pc studio,and pc studio 7,, and nothing,,,,,,,,,other wise from that,,,,,,its just beautiful,,,,,it even takes pics like a digital camera,,,,,,if ur gonna get a phone get this one,,,,,its koolzzzzzzzz.........Just hope drivers come out for it though,cause the ones that i have dnt work.....sweet piece of phone must have,,,,,,,,
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
awesome phone good buy
on August 24, 2010
Posted by: nvjhgal
from Brooklyn Park, MN
Expertise:Intermediate
i love the phone it is sleek, easy to use and affordable! i got it yesterday and i love it! i takes nice pictures too.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great little phone
on January 29, 2011
Posted by: ta463
from Washington state
Expertise:Intermediate
I bought this phone about 10 days ago to replace my 3-yr-old Razr that was reaching the end of its life. It was a little hard to get used to at first (I really loved my Razr!!) but the more I use it and learn the functions, the more I love it. It has some really nice features for the $$.
Pros: Bright display, Inexpensive, Durable, Realistic color, Lightweight
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Durable & Reliable plus good features!
on February 13, 2011
Posted by: djsfkhjksghadfsjadh
Expertise:Intermediate
I've dropped this thing 100 times and there's not a mark on it. It's simple, durable, and has a lot of customizable options. It's easy to text on, but there aren't a lot of built-in ringtones or sounds. The camera is decent, but not excellent, and it distorts colors a bit. The volume range is excellent, but the headphones/usb jack is really weird and I haven't found anything that fits in it yet. It also has AIM, windows live messenger, and yahoo messenger, which I love, but I wish the IMs themselves had more features other than just sending messages, no updating statuses or icons. Web pages look pretty good on it, but web images don't display very well on it. It cannot view higher resolution images without downloading them directly to the phone. However, it also has a big memory. But, overall it's easy to navigate, simple to figure out but has a lot of features/options, and is good for texting and listening to music.
Pros: Bright display, Durable, Lightweight, reliable
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Cheap! (Not a good thing.)
on June 27, 2011
Posted by: Sportsforlyfe
from MI, USA
GOOD -
* It has video
* The keyboard is amazing
* Easy to text
* Music Player
* It has video
* The keyboard is amazing
* Easy to text
* Music Player
BAD -
* Slow internet
* Poor Quality Camera
* Horrible Messaging Tones
* Slow internet
* Poor Quality Camera
* Horrible Messaging Tones
This phone is good for a 12 year old, and younger!
Pros: Bright display, Inexpensive, Realistic color, Lightweight
Cons: Poor quality, poor camera, short video (30 sec.), low quality voice recording
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Poor quality all around
on January 16, 2012
Posted by: dsfuseabcd
Expertise:Expert
One on hand, this phone's menu system is easy to get around and the screen is nice and large, with good resolution. Unfortunately, that's where the good parts end.
The slide-out keyboard was really nice for the first 2 weeks I owned this phone, until it became unusable. Now whenever I press a key on it, maybe a third of the time nothing will happen, a third of the time it'll enter TWO characters instead of one, and only a third of the time will it actually enter the correct character once. Using this is a great way to get your blood pressure up quickly, so I don't use the slide-out keyboard anymore. The whole phone has been treated very gently so far, so there's absolutely no excuse for breaking this quickly.
The next biggest complaint I have is that this phone constantly pocket-dials random numbers. The two keys which need to be pressed to unlock the phone are close together, so it can easily be unlocked by mistake. There's two separate password systems (one which prompts for a password at turn-on, and one which prompts for a password when using the different applications), but strangely, neither of them will require a password for the phone to be unlocked. Even all the not-so-great phones will let you set a PIN to prevent this - it's not hard! - but Samsung has failed miserably here. This might sound like it's not a big deal, but when your phone dials random numbers a few times a week for no reason it's pretty bad. I'm just hoping it won't happen to get 911 one of these times.
There are many other more minor problems I have with it as well - there's no way to set the alarm volume (if the pre-loaded sound clips aren't loud enough, then too bad for you)...instead of filling up the internal memory with text messages first and then using the SIM card as backup storage (while warning that the memory's full so you have time to delete your old messages), it places the messages on the SIM card FIRST, then gives no warning about reaching the memory limit until it's full and it starts dropping all new text messages.
Honestly, I could put up with all these problems though, if only because my last phone was actually worse (imagine that!), except for the issue of the PC software used to sync contacts, photos, etc. with your computer. New PC Studio is the absolute worst piece of software I have ever used - it's buggy, unreliable, annoying, badly-designed, and just plain doesn't work 90% of the time. Just to get my old phonebook onto this phone, after I had just bought it, took a few hours of re-installing drivers and different versions of the program, being confused by badly-worded and confusing error messages, etc. In fact, what motivated me to write this review is that I've spent pretty much the entire day so far just trying to get all the 70-something photos I've taken with the built-in camera onto my computer. I've had to re-install New PC Studio 1.5 at least 4 times now (after a certain number of uses it just won't start up), and transferring a single photo has about a 10% chance of actually succeeding each time.
Short story is, stay away. I haven't used other Samsung phones, so others may be worth buying, but this one definitely is not. It screams of cheap manufacturing and lack of any kind of quality control.
Pros: nice interface
Cons: Poor quality, pretty much everything else, awful awful sync software
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US