Customer reviews from holmesproducts.com
Holmes - 99% HEPA Desktop Air Purifier
Average customer rating
4.3
(76 Reviews)
Rating breakdown 76 reviews
5 Stars
53
4 Stars
7
3 Stars
7
2 Stars
2
1 Star
7
83%of customers recommend this product.
(
50 out of
60)
Customer Reviews for Holmes - 99% HEPA Desktop Air Purifier
Posted by: leobee
from NC
Gender:Female
Length of ownership:3 months
Verified Purchase:Yes
Great machine for the price. Running 24-7 with no issues.
I would recommend this to a friend!
Response from holmesproducts.comBy Holmes , Consumer Care, February 5, 2021
Hi, Leobee! We hope you are healthy and staying safe. Thank you for your wonderful review. We appreciate that our consumers are loving our products. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. Please keep safe!
Written by a customer while visiting holmesproducts.com
Customer Rating
3
Cleans well, but is rather loud
on December 7, 2016
Posted by: Nells
Gender:Female
Length of ownership:1 year or longer
I have had mine for some years now, and just looking at the old filters tell you it cleans well. BUT, it is so darn LOUD! I have always slept with a purifier running because I can't sleep with it too quiet. But this machine is right on that too-loud threshold. Granted, it is in a very small room, but my older machines had a more reasonable volume. Another downside is I can't figure out how to take the case apart for a good deep cleaning. Older styles were very easy. I had to borrow someone's air compressor to get all the dust blown out of it, which was making it even louder.
So, if you want a machine that filters well, this one will make you happy. If you need to sleep with White Noise, this will also help, but it may be a bit too loud for you if you have it in a small room.
Response from holmesproducts.comBy Michael, Consumer Care, December 9, 2016
Thank you for providing your feedback as we greatly appreciate it. We will happily forward your comments to our product team.
Written by a customer while visiting holmesproducts.com
Customer Rating
1
I have the older model
on April 2, 2019
Posted by: Turnemic
from Pennsylvania
Gender:Male
Length of ownership:1 year or longer
Bought the model before this one I believe HAP9240. I consistently cleaned the unit and changed the filter each month with the green quality AER HEPA filters. I thought it was working well until I shined a flashlight down the outlet side of the unit, (where the fresh "purified" air is coming out of) and it was filthy. Yes I have the filter in right and yes it has a good seal. I know it's a cheap purifier but I wasn't expecting that amount of dirt and particles on the fresh air side of it. I enjoy Holmes products and I'd like to see Holmes make this right and correct it.
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Holmes, Consumer Care, April 12, 2019
Thank you for your review. We’re sorry to hear about what happened to your air purifier. A Consumer Care Specialist will be in touch with you by email to help you with your Holmes® Desktop Air Purifier with HEPA-Type Filter & Optional Ionizer. Have a nice day!
Written by a customer while visiting holmesproducts.com
Customer Rating
3
Works ok
on February 5, 2018
Posted by: sexykitten
from Ohio, United States
Gender:Female
Length of ownership:1 month
I have bought two at the same time and started using mines about one 1/2 months ago and i have noticed a difference but i still need to get maybe 6 more cause i have big apt. I have dirty air ducts from my landlord not wanting to clean them . I first saw these on amazon and and bought them there and so these desktop purifier seems to help . I how ever been having runny nose these past few days so i either need to get air ducts cleaned out or keep buying these for ever room . If anyone one or company have advise on what i need to do far as my air ducts need to be clean let me know cause i do not feel i have to clean them out cause i do not own this house.
I would recommend this to a friend!
Response from holmesproducts.comBy Bryan, Consumer Care, February 6, 2018
Thank you for the constructive feedback. We strive for all of our consumers to have the best experience possible. Our product team will be interested in you comments. Please feel free to contact us with any further questions or concerns.
Written by a customer while visiting holmesproducts.com
Customer Rating
5
Great purifier
on October 19, 2017
Posted by: Northwoodsannie
from Bemidji MN
Gender:Female
Length of ownership:1 month
Plug it in right out of the box. Compact, very quiet on low, cleans air effectively. Everything you want at a great price
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com
Posted by: bonhtx
from BONHAM,TX
Length of ownership:3 months
Verified Purchase:Yes
It works great! But it is louder than our previous air purifier.
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com
Customer Rating
3
The price is good
on July 11, 2016
Posted by: Bigcat
from Georgia, United States
Gender:Male
Length of ownership:3 months
I have owe this for a couple of months now and the inozer went out on it only run it for 12 hours a day
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Tori, Consumer Care, July 14, 2016
Thank you for your helpful review. We will forward your comments to our product team as we greatly appreciate your feedback. Please contact us at the following link for assistance.
https://www.holmesproducts.com/contactus?cid=contact-us
https://www.holmesproducts.com/contactus?cid=contact-us
Written by a customer while visiting holmesproducts.com
Posted by: Barb39
from Pendleton, KY, United States
Gender:Female
Length of ownership:1 month
Verified Purchase:Yes
Had one like this before and was happy with it too.
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com