Customer reviews from DirtDevil
Dirt Devil - Scorpion BD10050RED Hand Vacuum Cleaner - Red
Average customer rating
2.9
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
17
4 Stars
6
3 Stars
3
2 Stars
8
1 Star
19
44%of customers recommend this product.
(
23 out of
52)
Customer Reviews for Dirt Devil - Scorpion BD10050RED Hand Vacuum Cleaner - Red
Posted by: Lee1
from Florida, USA
Verified Purchase:Yes
Bought one and only used 3 or 4 times and after a year it would not take a charge, called Dirt Devil and they replaced it with same type, I doubt if this one will last any longer especially after reading the many comments of other unhappy owners of this very model.
No, I would not recommend this to a friend.
Response from DirtDevilBy dirtdevilpwr, dirtdevilpwr, April 21, 2022
Hi Lee1,
We're glad to hear our customer care team helped you out. Your Scorpion should last if you do the following: Charge the hand vac for 24 hours after the battery has been completely depleted. Then remove the hand vac from the charger after that 24-hour period. Leaving it continuously charging for days or weeks may slowly decrease the overall run time. If you have any questions, please email John.Hitch@ttifloorcare.com. Thanks!
We're glad to hear our customer care team helped you out. Your Scorpion should last if you do the following: Charge the hand vac for 24 hours after the battery has been completely depleted. Then remove the hand vac from the charger after that 24-hour period. Leaving it continuously charging for days or weeks may slowly decrease the overall run time. If you have any questions, please email John.Hitch@ttifloorcare.com. Thanks!
Written by a customer while visiting DirtDevil
Posted by: cat lady
from PA, USA
Verified Purchase:Yes
Good for quick pick , lite ups and service from Dirt Devil is great!
I would recommend this to a friend!
Written by a customer while visiting DirtDevil
Posted by: Liz1
from Pennsylvania
Verified Purchase:Yes
Purchased less than 2 mos ago and the battery won't charge. I've also tried the suggested fix and it still does not work.
No, I would not recommend this to a friend.
Response from DirtDevilBy dirtdevilpwr, dirtdevilpwr, April 21, 2022
Hey Liz1, we're here to help! Please call our customer service team at 1-800-321-1134 and they will get this taken care of for you. Thanks, Cierra
Written by a customer while visiting DirtDevil
Posted by: Ruth
from Pine Hill, NJ, USA
Verified Purchase:Yes
The second one seems to be much better. No problem contacting company and they were very prompt dealing with my issue.
I would recommend this to a friend!
Written by a customer while visiting DirtDevil
Posted by: Bill41
from mystic,ct
Verified Purchase:Yes
Ideal for quick machine cleanup in wood shop, rather than dragging out the shop vac. Wide mouth for big chips, and the nozzle is perfect for nooks and crannies on and around the machines. Should have gotten one long ago.
I would recommend this to a friend!
Written by a customer while visiting DirtDevil
Posted by: Archie
from Canada
Verified Purchase:Yes
We had one fail after 2 years and after one call and the mailing of the label we received a replacement vacuum. My mother uses it to suck up flies the best tool, no mess like a fly swatter. The vacuum has good suction, is light and easy to handle.
I would recommend this to a friend!
Written by a customer while visiting DirtDevil
Posted by: Dolphin
from Oregon, USA
Verified Purchase:Yes
Not very powerful...wish I would have bought a different model or brand. Cheaply made.
No, I would not recommend this to a friend.
Response from DirtDevilBy dirtdevilpwr, dirtdevilpwr, April 21, 2022
Hi Dolphin,
We're sorry to hear you don't like your Scorpion To get the most power, make sure the dirt cup is emptied often and the machine has a full charge. Once it's completely run down, plug it into the charge and wait 24 hours. Also keep in mind not to leave it on the charger for longer than 24 hours if possible. Please email John.Hitch@ttifloorcare.com if you have any questions. Thanks!
We're sorry to hear you don't like your Scorpion To get the most power, make sure the dirt cup is emptied often and the machine has a full charge. Once it's completely run down, plug it into the charge and wait 24 hours. Also keep in mind not to leave it on the charger for longer than 24 hours if possible. Please email John.Hitch@ttifloorcare.com if you have any questions. Thanks!
Written by a customer while visiting DirtDevil
Posted by: beachy
from lewes,de
Verified Purchase:Yes
I bought this model about 2 months ago. I am disappointed that the vacuum only holds a charge for less than 10 minutes.
No, I would not recommend this to a friend.
Response from DirtDevilBy dirtdevilpwr, dirtdevilpwr, April 21, 2022
Hey beachy, If you are experiencing a low run time, please try this: Unplug the charger from the wall for 10 minutes, and run the unit's battery down completely. Once this has been done, charge the unit for at least 24 hours. This should restore the battery to its full run time. Hope this helps!
Written by a customer while visiting DirtDevil