Customer reviews from geappliances.com
GE - 20.0 Cu. Ft. Top-Freezer Refrigerator - Black
Average customer rating
3.4
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
7
4 Stars
7
3 Stars
9
2 Stars
6
1 Star
1
70%of customers recommend this product.
(
19 out of
27)
Customer Reviews for GE - 20.0 Cu. Ft. Top-Freezer Refrigerator - Black
Customer Rating
2
Unreliable fridge
on July 9, 2026
Posted by: Longstandingpurchaser
Doesn't keep a consistent temperature and I have lost a lot of food.
Response from geappliances.comBy Dianna, GE_Appliances, July 13, 2026
We would like to assist. A member of our team will be reaching out to you via email for more information. Please respond back at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
4
Great replacement
on December 3, 2019
Posted by: Bobbie16
from Tampa,Fl
When we had to replace our 30 yr old 25 cu ft black paneled fridge, we were sad that the same model wasn't available. However, this one looks great, the ice maker cranks out lots of ice and it's easy to see everything in the fridge.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
garage refrigerator
on October 8, 2015
Posted by: playallnine
from auburn,wa
Great for extra freezer space and good price. 20 cub is perfect for about 150 lbs of meat
Features
3
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
ok
on July 13, 2015
Posted by: Mister Steve
Not as many features as I would like. For the money it is OK.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
Inadequate interior
on December 10, 2014
Posted by: Neerok
from Hicksville, NY, United States
Am terribly disappointed with this refrigerator. Bought it to replace a very similar model which I happened to like very much. This model's interior was very poorly designed. Plastic tray parts are clunky and offer very little storage room. Shelves too are poorly designed. Had to discard one 1/2 shelf so that tall items like a pitcher could fit. On the side with the cold cuts tray you cannot fit much on the shelf above or below the tray because of limited clearance. Also the light fixture gets in the way of placing items in and out. Another thing I don't like is that its noisy - even with the thick insulated sides!
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Solid Performance.
on November 4, 2014
Posted by: sandhog
from Dover, PA, United States
Very satisfied. Just need to be careful when accessing top shelf not to brush arm across the Temperature Adjustment set wheel. Did that once during first week and unknowingly shut down refrigerator/freezer for 6 hours.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
great features
on October 8, 2014
Posted by: mokwaw
from Grand Rapids, MI, United States
This product has great features that include removable shelves and has a good cool down time after stocking the product with food.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Layout could use improving/noisy
on October 6, 2014
Posted by: bell278
from Massachusetts, United States
The temperature control is a dial located on the top part of the refrigerator, forward and in the middle. If you use the top shelf on the very top setting, you can rotate the dial without knowing it when reaching in and turn the temperature down. This has happened twice in the first two months. If you have clothing on with sleeves, you don't even feel that you have moved the dial. Very poor design feature. Also hard to have a lot of space for 2 liter soda bottles and large sport/juice drink bottles. You have to play with the door storage set up to get it working for you because there is not space inside the refrigerator if you keep all the shelves in it. This replaced a 22 year old, top mount freezer refrigerator and I don't find it less noisy than the old refrigerator.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
2
Value
2
Written by a customer while visiting geappliances.com